Question about Panasonic Panafax UF-560 Plain Paper Laser Fax

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We are getting Error CODE 021 on our fax machine Panafax UF-560 and can't find the owners manual to fix it...can you help?

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Error code 021 indicates a bad fuser but in some cases, the error can be reset. To attempt a reset, do the following:

  1. Remove the toner cartridge and close door back up.
  2. Power down the fax (switch is on the back side lower left) for 5-10 seconds.
  3. Power on the fax and see if the 021 code is gone.
  4. Re-insert toner cartridge
If this doesn't work, there's one other thing to try prior to calling a technician.

1. Push the function button
2. Push 7 on the key pad
3. Push Monitor button 4 times (it will only beep at you)
4. Push * on key pad

You should now see the service menu option

5. Push 7 on the key pad
6. Push "Set" button
7. Push down arrow button once

You should now see the fuser reset option

8. Push "Set" button

You will be prompted for 1 for Yes 2 for no

9. Push 1 on key pad.

You should receive confirmation that the reset is *COMPLETE*

10. Push Stop button until back to the main screen

11. Power down the fax
12. Wait 5-10 seconds.
13. Power on the fax

If this doesn't work, a service call will be needed to replace the fuser. I do hope this fixes your problem.
(reset information courtesy of Eliot at howtomendit.com)

Posted on Nov 12, 2009

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If this answer helped you, please give a rating
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