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There should be a door-actuated limit switch which detects that the door is closed, which is probably defective. Look for the plunger, listen for the click. It is the most likely component to fail, and is inexpensive to replace if you're handy. Be sure to have your machine unplugged during repairs.
Could be one of several different things depending on the age and model. If its less than 10 years old and is a top load washer its probably a motor coupling (connects the motor to the transmission kinda like a belt) or lid switch. If the water is draining out but the washer is not spinning its probably the motor coupling. If it still has water in it and won't spin, its probably the lid switch. If your washer is a front loader there could be several things going on. Hope that helps.
Hi, Is the humming noise coming from the timer area? Do you know if it agitates ok? When you have it in spin cycle, Try lifting the lid and see if the hum stops. The reason for these questions is that on this model, if it drains the water out but does not spin, it is either lid switch, coupler, or transmission. If it's the coupler, it will not agitate either. Please let me know so I can assist you further.
Send it back and get yourself a nice top loader w/o digital settings. The front loaders look good and all but i see so many unhappy post about them I myself will wash in a bucket before accepting on of the front loads free.