Question about HP CapShare 920 Handheld Scanner

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Capture Scanner will not capture document when swiped across page---will not turn off automatically once swiped across document

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Is it a 910 or a 920?

Sounds like it might be a 910 where you have to hold the button and release when done scanning.... the 910 can be upgraded to the 920 with a software & firmware upgrade.

To tell if a 910 has been upgraded, press the "Tool" button and if "set capture mode" is an option then it's been upgraded to a 920 the 910 won't have that as an option.

Posted on Feb 02, 2009


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I need to find out how to add extra pages to a document already scanned. I have a kodak i1320 plus scanner.

It depends on what software package you are using to scan , the driver cant add extra pages ,you could use Kodak Capture Pro software (not the desktop version) or some other third party software

Dec 07, 2010 | Kodak i1320

1 Answer

Canon Scanner DR-2580-C (Black lines around border of document)

It seems that your scanner is conflicting with previously installed software. It is impossible to say whether it is Canon or Adobe. Reinstalling Acrobat or updating it may work as trying a different folder like Desktop instead of My Documents. One or more drivers are at fault. What system are you running? 2000, XP, Linux? Update your video rendering software too. Let me know so that I can help solve this issue. Just try as mentioned first.

Nov 06, 2007 | Canon DR-2580C Path-Through Scanner

1 Answer

One image appears stuck on a page. We could not

Try reinstalling the driver and application software again.

Nov 10, 2009 | Fujitsu fi-5120C

1 Answer

How to scan with mac

    1. Connect a compatible scanner to your computer. A list of compatible scanners is available in technical document 107203 "Mac OS X 10.2: Scanners Compatible With Image Capture "

    2. Install any necessary software drivers that came with the scanner.

    Note: Not all scanners require the installation of additional software drivers.

    3. Turn on the scanner.

    4. Press the scan button on the scanner. See the documentation that came with the scanner for specific instructions. Image Capture opens automatically and a preview scan appears.

    5. Select the area of the image you want to scan.


    Figure 1 Preview image with area to be scanned selected

    6. Click Options in the toolbar to adjust settings specific to your scanner.


    Figure 2 Options icon

    7. Adjust any settings in the drawer that appears.

    8. Click Scan.
The scanned image is saved in your Pictures folder in your home directory and opened in Preview.

Note: These are the default options. They can be changed in the Image Capture toolbar.

Jul 16, 2009 | HP Photosmart C6280 Printer

1 Answer

The cannon DR 2580-C resinstalled to new computer

Capture perfect is scannig software, it is not a driver. You can download driver from this site.

Install driver and use Captureperfect to scan.
S. Mohan, Chennai, India

Feb 21, 2009 | Canon DR-2580C Path-Through Scanner

2 Answers

The documents are scanned but dont appear on later inspection, or if they do they are just a horizontal line across the middle

Try reinstalling the driver software. If the problem still persists, run scandisk or reinstall OS.

S. Mohan

Aug 21, 2008 | Canon DR-9080C Path-Through Scanner

1 Answer

New Computer; Windows VISTA; Scanner Canon DR2580C drive loaded from Internet. Capture Perfect 3.046 loaded from INternet. Att4empting to scan a document produces a info box with the words "Scanner is...


go to device manager and make sure that the device is working properly because if the driver for the scanner may be missing and you will have to acquire it to use your scanner. if you need anything else please feel free to leave a comment.

please rate me. thank you.

May 28, 2008 | Computers & Internet

1 Answer

Scanner command invalid in current state

I have not used CapturePerfect 3.0. Hope the scanner is just fine. Try count only mode to check if it is okay.

Uninstall Captureperfect. Run chkdsk/scandisk to check if OS is ok. Reinstall Captureperfect again and it should work.

S. Mohan

Jan 31, 2008 | Canon DR-9080C Path-Through Scanner

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