Question about Acer Aspire 3610 Notebook

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New AC Adapter Will Not Charge Battery/Operate Computer

I was using my laptop the other day and while unplugging my AC adapter from my computer it shocked me. After that it wouldn't charge my battery or allow me to stictly use my computer through AC usage.

Given my adapter was pretty jacked up, I purchased a new one of the exact same type and this new adapter will not charge my battery or allow me to use my computer through AC usage either.

I've removed the battery and left the adapter plugged in and it still doesn't work.

Problem is?

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  • crazymaesey Nov 12, 2009

    Thank you!

    So how would I go about fixing this? What would I need to replace?

  • crazymaesey Nov 12, 2009

    Thank you!

    Now what would I do to repair this? Any idea what to replace?

  • crazymaesey Nov 12, 2009

    By the way, the computer worked fine after this. It worked for an hour or so on the battery left. Now I just can't charge it or run on AC and the battery is dead.

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  • Master
  • 748 Answers

Most probably static electricity killed some circuitry inside your laptop.

Posted on Nov 12, 2009

  • Stan
    Stan Nov 12, 2009

    Well, fortunately the damage is limited.
    There's no easy fix for this kind of problem. If the unit is in warranty, I would strongly suggest sending it for repair - but I wouldn't be too elaborate on how it happened ;) Just doesn't charge anymore :)
    If it's no longer under warranty, it must be inspected by a serviceperson, and it will cost some money. If the service likes to troubleshoot the old-fashioned way, the replacement part(s) may be rather cheap. If however they do it the modern way, like replacing the whole motherboard because one part is dead - it may cost much more...


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