Question about Sony VAIO PCG-GRT360ZG Notebook

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No run dvd disc only cd disc - Sony VAIO PCG-GRT360ZG Notebook

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Because your CD room is not a DVD room? hehe

Posted on Nov 12, 2009

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So replace it with a dvd

Posted on Nov 12, 2009

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The CD/DVD/Disc player on my Compaq Presario CQ70 is no longer working


go into device manager and find the cd/dvd device on your list. uninstall it. then run the check for hardware changes in the menu bar. and it should find it and reinstall it

Feb 11, 2013 | Compaq Presario 700 470024-192 Notebook

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D drive will not load some disc programs in to the computer


If you are saying D drive is your CD/VDVD drive? If you are installing from CD/DVD drive then suddenly stop the installation/setup/loading you must check your disc drive. To check your cd/dvd drive insert a cd or dvd cleaner and start cleaning most of the cleaner has a movie inside of the disc and run for about 10 minutes. Then try again installing/setup/loading the program to your computer. If its still the same, replace your CD/DVD drive with a new cd/dvd drive because your cd/dvd drive is need to be replace. Have a nice day

Jan 26, 2011 | Computers & Internet

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Driver needed for TSST Corp CDDVDW TS-H653N SCSI CdRom Device please. DVD drive shown in My Computer, and MS says I have the correct driver for this device. But, it doesn't work.


If the computer still cannot read a disc, there may be a problem with the drive. Go to method 3 to troubleshoot the CD or DVD drive. If the computer can read the other disc, there is a problem with original CD or DVD. Contact the manufacturer of the damaged disc to obtain a replacement. Method 3: Try a different disc drive If the disc is clean and undamaged, check whether there is a problem with the drive. To do this, follow these steps: If the computer has more than one disc drive, insert the disc in a different CD or DVD drive to see whether it can read the disc. If your computer does not have more than one disc drive, you can insert the disc in a different computer. If the other CD or DVD drive can read the disc, there may be a problem with your CD or DVD drive. Go to method 5. If the other CD or DVD drive cannot read the disc, the disc may not be compatible with the drive. Go to method 4. Method 4: Make sure that the disc is compatible with the drive Check the following list to make sure that the disc that you are trying to use is compatible with your CD or DVD drive. A DVD disc is incompatible with a standard CD drive. A CD-RW disc is incompatible with a CD drive that does not support CD-RW discs. A DVD disc is incompatible with a drive that does not have a DVD logo on the front. If the disc is compatible, go to method 5. If the disc is incompatible, use a compatible disc or contact the vendor for a compatible replacement. Back to the top Method 5: Use Windows Update to check for updated drivers If the disc is compatible with your CD or DVD drive, check for updated drivers that the CD or DVD drive may be missing. To check for driver updates that you can install, visit the following Microsoft Web site: http://windowsupdate.microsoft.com If these methods do not resolve your issue, try the advanced troubleshooting steps in this article. If you are not comfortable with advanced troubleshooting, you might want to ask someone for help, or you might want to contact Support. For information about how to do this, visit the following Microsoft Web site: http://support.microsoft.com/contactus/ If methods 1 through 5 did not resolve the issue, you can follow these methods to try to isolate and resolve the problem. Method 1: Test the disc by using the command prompt to copy files Try to copy files from the disc to the hard disk. If the hard disk cannot copy files, the disc might be damaged. If the files are copied successfully, there may be file types on the disc that the hard disk cannot read, or there may be a problem with the CD or DVD drive. To test the disc by using a command prompt to copy files, follow these steps: Create a test folder on the hard disk, and then give the folder a folder name such as "cdtest." This is the folder to which you will try to copy files. Click Start, and then click Run. Copy and paste (or type) cmd in the Open box, and then press ENTER. Copy the files from the CD or DVD drive to the test folder on the hard disk. To do this, type xcopy DiscDrive:*.* HardDiskDrive:cdtest /v /e at the command prompt, and then press ENTER. Make sure that you replace “cdtest” with the name of your test folder. Note In this step, DiscDrive is the drive letter of the CD or DVD drive with which you have problems. HardDiskDrive is the drive letter of the hard disk drive to which you want to copy these files. If you are asked whether cdtest specifies a file name or a directory name, press F. If you successfully copied the files from the disc to the hard disk, the disc is not damaged. To remove the copied files, type rd /s cdtest at the command prompt, and then press ENTER. If you cannot copy the files, the disc may be damaged. Contact the manufacturer of the damaged disc to obtain a replacement. To continue trying to isolate the problem and test the CD or DVD drive, go to method 2. Method 2: Test the CD or DVD drive in a "clean boot" state If the disc is readable and undamaged, there may be some hardware or software that is interfering with the CD or DVD drive. You can test this by inserting the disc into the drive after restarting your computer in a clean boot state. This helps you determine whether any hardware or software is interfering with the CD or DVD drive. To test this, follow these steps: Restart the computer in a clean boot state. Note For more information about how to start Windows with a minimal set of drivers, click the following article number to view the article in the Microsoft Knowledge Base: 310353 How to configure Windows XP to start in a "clean boot" state After the computer is restarted, exit all programs and applications that may be using the CD or DVD drive. First, right-click each icon in the notification area, and then click Exit. Note The notification area is located at the far right of the taskbar, near the clock. Some programs that are listed in the notification area do not have an Exitcommand. Therefore, you may have to click Quit, Close, or Disable, depending on the commands that are available for that program. Click Start, and then click Run. Copy and paste (or type) taskmgr in the Open box, and then press ENTER. Windows Task Manager opens. Click the Applications tab. If any programs appear in the Task list, click the name of the program to select it, and then click End Task. Repeat the previous step until the Task list is empty. Close Windows Task Manager. Reinsert the disc in the CD or DVD drive. If the CD or DVD drive can read the disc, there may be other programs preventing the drive from reading the disc. Go to method 3. If the CD or DVD drive still cannot read the disc, go to method 4. Or, if you are not specifically using a DVD drive, you may want to contact Support. For information about how to contact Support, go to the "Next Steps" section. Method 3: Change the CD or DVD drive configuration If there are programs that are preventing the drive from reading the disc, you can try to resolve this issue by configuring the drive to run in direct memory access (DMA) mode. DMA mode is a high performance mode for transferring data to and from devices. These include CD and DVD drives. To configure the CD or DVD drive to run in DMA mode, follow these steps: Configure the CD or DVD drive to run in DMA mode. For more information about how to switch your computer's disc drive controller to DMA mode, click the following article number to view the article in the Microsoft Knowledge Base: 310751 Device settings are hard to find in Windows XP Reinsert the disc in the CD or DVD drive. If the CD or DVD drive can read the disc, you are finished. If the CD or DVD drive still cannot read the disc, try to troubleshoot DVD components by using method 4. Or, if you are not specifically using a DVD drive, you may want to contact Support. For information about how to contact Support, go to the “Next Steps” section. Method 4: Troubleshoot DVD problems If the advanced troubleshooting methods 1 through 3 do not resolve the issue, and you have problems specifically with a DVD drive, follow these steps to try to isolate and resolve the problem. Prerequisite You must use a DVD drive with a DVD logo on the front, not a standard CD drive. Step 1: Unplug any cables that are connected Unplug any cables that are connected to the video outputs of the computer. Reinsert the disc in the DVD drive. If the DVD drive can read the disc, you may have problems with the video hardware installed on your computer. Contact the manufacturer of the video hardware for support or for a replacement. If the DVD drive still cannot read the disc, go to step 2. Step 2: Update the DVD driver Contact the manufacturer of the DVD drive to obtain an updated driver for the DVD drive, and then follow the manufacturer's instructions to install the driver. Reinsert the disc in the DVD drive. If the DVD drive can read the disc, the problem was caused by an outdated driver. You are finished. If the DVD drive still cannot read the disc, go to step 3. Step 3: Obtain a hardware-based DVD decoder or software-based DVD decoder Contact the manufacturer of the DVD drive to obtain a hardware-based DVD decoder or software-based DVD decoder, and then follow the manufacturer's instructions to install the decoder. Note Many video adapters help decode DVD discs. However, the video adapter may not fully decode a DVD movie. Reinsert the disc in the DVD drive. If the DVD drive can read the disc, the problem was caused by an outdated DVD decoder. You are finished. If the DVD drive still cannot read the disc, make sure that the sound card in the computer is compatible with the DVD drive. To do this, contact the manufacturer of the sound card. Reinsert the disc in the DVD drive.

Feb 27, 2010 | Compaq Computers & Internet

1 Answer

CD/DVD


Go to your device manager and delete your CD/DVD drive from the list, then reboot your PC. If the drive is functioning as normal then it will reinstall it's self upon reboot. Then try to see if it will read.

What is th Approx age on the drive?

Apr 09, 2009 | Computers & Internet

1 Answer

DVD RW DVR-K16 does not recognize blank DVD-R


I have a Pioneer DVDRW DVR-K16, in a sony dv81114Notebook. Running Windows XP. It cannot play dvd's and cd's, It will recognize blank CD-R's but when I insert a DVD-R it say's no disc installed. I have firmware version 1.15.

Nov 26, 2008 | Pioneer (DVR-K16) DVD RW Dual Layer Burner

1 Answer

DVD+RW


dot.gif Unable to read a CD-R or other recordable disc. Question: Unable to read a CD-R or other recordable disc.
Answer: Unfortunately this can be a difficult question to answer because of the amount of potential reasons for this issue to occur. Below is a listing of several steps and recommendations that can be taken to help identify the cause of the issue and/or resolve this issue.
Drivers Verify you have the latest drivers installed for the CD-R or recordable drive. There are numerous driver related issues that may cause a CD-R drive or other recordable to stop reading a CD-R disc. If you are running Microsoft Windows verify your drive is properly detected and listed in Device Manager with no conflicts or errors.
If Windows Device Manager detects an error on the drive or if it has other drives listed in Device Manager with errors on them remove the device from Device Manager and reboot the computer to let Windows re-initialize the drive.
If Windows shows no errors, the above steps did not resolve the issue, or you are running a different operating system check with the drive manufacturer for updated drivers. A listing of disc drivers can be found here.
CD-R disk Not all CD-R disks are compatible with all types and speeds of CD-R drives or other recordable drives (especially earlier CD-R drives). Verify the manufacturer gives 100% guarantee for supporting all drives and disc speeds, for example, TDK discs often give a 100% guarantee.
Pre-mastering/Mastering Software Pre-mastering software can sometimes produce incorrect tracks due to bugs. An incorrect ISO image could be generated, or incorrect sub header codes could be recorded in the case of Mode 2 discs. A good way to check whether the incompatibility problems lie with the originating software or with one of the other causes listed above is to test the same disc on several CD-ROM drives. If one drive is capable of reading the disc back correctly, chances are that the problem was not in the mastering, but is one or more of the other factors listed.
Disc is a recordable disc that the drive or player does not support Verify the drive supports the recordable media you are attempting to read. Below are some situations to watch out for.
  • Old CD-ROM or early DVD drive - Some early CD-ROM drives and Gen 1 DVD drives (some of the first DVD drives released) do not support CD-R discs and/or CD-RW discs. Not only does this apply to computers but also home entertainment DVD players.
  • CD-RW in CD-R or CD-ROM drive - CD-R drives are incapable of reading CD-RW drives. If you are using a CD-RW disc verify the drive is a CD-ROM or CD-R drive is capable of reading the disc.
  • DVD recordable discs - If you have a DVD recordable disc and are unable to get it to read verify that the DVD drive is not a Gen 1 DVD drive and/or that it supports reading the DVD recordable media you are using. Additionally a standard CD-ROM, CD-R, CD-RW, etc drive is not able to read DVD discs.
Disc was created incorrectly Make sure you're creating the disc properly. For example, a common mistake users make when creating audio CD's that they can listen to in their computer, car, or home stereo is burning the MP3 files or other files directly to the CD as a Data disc and not an Audio disc. All this will do is burn the data files to the disc and not create an audio disc. This may allow you to listen to the audio files in the computer but will not allow you to listen to the music in the majority of other CD players unless they support MP3 format.
Disc or DVD contains media content not supported by the player Not all home entertainment DVD players are capable of supporting and playing all the different formats movie files and audio files are stored in. Make sure the format or codec of the movie or audio file you're saving to the CD or DVD is supported by the DVD player. If you're computer is capable of playing the files off the DVD but your home entertainment DVD player is not able to play the file it's likely you're encountering this issue.
Bad disc If after reading through the above recommendations you still continue to have the same issue it's possible that the disc is a bad disc. Try re-burning the disc and if possible try a different type of recordable disc.

Computer DVD Support

Click on the above link should get ya back up and going/Good Luck....Please dont for get to Vote.Thank you.

Dec 15, 2007 | HP Pavilion zd8000 Notebook

2 Answers

Benq CDRW 5232X drive, running on Win XP.


The laser lens in your drive might be dirty or failing. Try the following solutions: Clean the laser lens with a DVD player lense cleaning disc. Lense cleaning discs are available at many electronics retail store. Sorry i can't help you more.

Dec 04, 2005 | BenQ (5232X-0C1) CD-RW/DVD-ROM (Combo)...

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