Question about Canon Powershot A1000IS Digital Camera

1 Answer

I dropped my a1000is and now it wont start...says lens error

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 797 Answers

This is the cause of many of the problems when dropped or has had an impact of some sort, especially when the lens is extended.
The impact can damage internal parts to the point it will need replacement of parts and repair.
In spite of what I have said, the possiblity that the lens has been knocked off track does exist. So you can try to repair it, but be advised that what I will explain can damage it more.
When the camera is starting pull on the lens if you can get a hold on the lens housing. You can also push on the lens housing when it is starting, try it with a twisting motion at the same time. If the lens snaps into it's track, it may be fixed. Test the camera.
Depending on the way the camera was impacted, there may be a dent on the lens cover, or other parts. This can happen when the camera is dropped on something very hard such as cement or rocks.
If all fails, I suggest, since this is a fairly new camera, to call Canon repair department. They do have a trade-up or trade-in program, if it cannot be repaired, or is too costly. Canon Repair and info.
If that does not work, you can always sell it for parts or repairs on a site such as Ebay.

Hope it works out.

Posted on Nov 12, 2009

Testimonial: "Thanks very much - I am in China at the moment but have managed to track down a Canon repair centre. Thanks again"

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I get a len error, restart camera error. I hear the lens motor, but the lens does not move at all. thanks


The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera. Firstly, try connecting your ac adapter or usb cable. Try holding the shutter button while switching on the camera.

Look at the lens, and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down). Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

f your camera is still under warranty and has definitely not been subject to misuse then contact the Canon service department in your country to find out about a free repair (but as your camera has been dropped this will not apply). If the warranty has expired though a professional repair will far exceed the cost of replacing your camera. You will therefore have nothing to lose by trying to fix this yourself.

You can also have a look at THIS link.

Hope helps.


Jun 20, 2011 | Canon Powershot A1000IS Digital Camera

1 Answer

When I turn it on, the lens gets stuck. I get a msg on my screen that says "Lens error, restart camera". I've turned it on several times, and it keeps getting stuck. Is there something else I...


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ... Unfortunately, many cameras that fall prey to this can only be corrected by professional repair. But, here are some things that you can do that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty, they're worth a try.

Jan 09, 2011 | Canon Powershot A1000IS 10MP Digital...

1 Answer

Lens error


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ... Unfortunately, many cameras that fall prey to this can only be corrected by professional repair. But, here are some things that you can do that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty, they're worth a try.

May 28, 2010 | Canon Powershot A1000IS Digital Camera

1 Answer

When i turn it on it says lens error restart camera


try these:-
  • connect it to pc and on it
  • vaccum the barrel of lens
  • changing mem. card and batt. for 2min.
  • shake it.
  • on and off in different positions

May 14, 2010 | Canon Powershot A1000IS Digital Camera

1 Answer

The lens is stuck out


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ... Unfortunately, many cameras that fall prey to this can only be corrected by professional repair. But, here are some things that you can do that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty, they're worth a try:

Apr 10, 2010 | Canon Powershot A1000IS Digital Camera

1 Answer

Dropped my canon power shot a1000is...now lcd says lens error, restart camera (lens won't extend now)...Is this an easy fix or expensive?


Hello

Thank you for using FixYa for your problem

Zoom les is faulty.
It should be taken to an authorized repair centre for a repair estimate. Very few digital cameras have any user-serviceable parts.

Please rate our solutions and if you still have problems please call back for more ideas to help you

Thanks
Richard Scott
Technical Support
New Zealand

Dec 20, 2009 | Canon PowerShot SX100 IS Digital Camera

1 Answer

Lens problem


you should have dropped your cam down to the floor or you should have forcibly tried to put your lens inside when the servomotor lens tried to bring the lens out..take your camera to the nearest service centre..you should not try to open the cam since the parts used in it are very small and even a slight modification might be responsible for huge change in the calibration.so my best advice is to take it to the nearest service centre available..

May 26, 2009 | Canon Powershot A1000IS 10MP Digital...

1 Answer

Lens error, lens wont come out at all just started wasnt dropped hit or anything


This is probably THE single most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Apr 27, 2009 | Sanyo Vpc-s1070w Digital Camera

Not finding what you are looking for?
Canon Powershot A1000IS Digital Camera Logo

257 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Cameras Experts

kakima

Level 3 Expert

102366 Answers

TC CAMERA REPAIR.Com...

Level 2 Expert

169 Answers

old marine
old marine

Level 3 Expert

2005 Answers

Are you a Canon Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...