Click start control panel
administrative tools computer management then select event viewer this may vary
depending on what operating system you have
extend the events there you
will see errors in red you will no what exactly what the error was and at what
time it occurred
Right click on the error
message select properties you will see all details about the error
or click start type in
event viewer press ENTER
might be able work your way through the problem
How much computer ram is on your computer ?
WARNING: Before you start
troubleshooting remember that you are dealing with electricity that can KILL.
Only work inside the computer case
when the power has been switched off and disconnected. Never open the power
Some of the below steps
recommend removing physical parts within the computer. While in the computer it
is highly recommend that you be aware of ESD and its potential hazards
Remove the memory modules from their
opportunity to clean the slots on the motherboards and the memory module
Use compressed air to blow dust away
and clean contacts with a soft cloth.
Do not use a metallic vacuum cleaner
if it touches any component it may create a short and cause damage to the
motherboard or other components.
Do not use
solvent that may attract dust and never poke things like cotton buds in to
lightly rub an alcohol on a cloth
not to hard let the alcohol do the work on the copper gold or silver tabs and r
Allow the pins to dry.
They will air dry in a matter of minutes
You might have to uninstall the current version you have on
your computer then restart your
computer then run the jet clean utility.
JetClean tidies your registry,
gets rid of junk files, deletes broken shortcuts, and attempts to give your
computer that like-new feel again.
Then delete cookies
Here is a very simple guide on how to delete
cookies manually from your computer.
Click on "tools" in your browser.
This is usually located in the upper right corner of your
Click on Internet options.
This will appear in the drop down box and is usually at the
Under the "General" tab look for "Browsing History."
Under this heading you can click "Delete" to have the
computer delete all cookies for you automatically however to delete the cookies
manually click on the "Settings" tab
Click on the "View Files" tab under the "Temporary Internet
Files and History Settings" box that pops up.
When you do a second box will pop up with a list of cookie
This may take a few seconds to load so be patient while
waiting for the cookie files to load.
Highlight any cookie file that you would like to delete.
You can highlight more than one at a time by holding down
the 'Ctrl" button on your keypad
Delete the files that are highlighted by clicking on the
"delete this item" located to the left in the same box.
As soon as you do you will see the selected files disappear.
When you are done just "X" off; this completes your task of
manually deleting cookies.
You might also do a disk clean up click start click on
computer to open right click on your hard drive usually C: select properties in
the general tab select disk clean up click ok you can view files to be deleted.
also you might need some certain software
What's new in this version:
Version 9.8 has updated LAV Filters to
version 0.55.3, updated Codec Tweak Tool to version 5.5.3, and updated Icaros
to version 2.2.1b2.
Get a collection of VFW or ACM
codecs, Directshow filters for your media files
Adobe Flash Player is a cross-platform
browser-based application runtime.
if still no joy you might find something in link below