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Soap-not residue-still on clothes

I have a GE (not sure of model) top load washer. I've had it for 5 years and never had this problem. After washing, the soap is still on the clothes. Not soap residue, but the actual liquid soap. I have tried to run them through with no soap afterwards, but the soap is still there. It fills all the way up, it agitates, it spins, it rinses. It's not overloaded.

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Wow that's a strange one.
Are you pouring the soap into the tub onto the clothes or using a soap dispenser? If using a dispenser, it may be malfunctioning, try pouring soap directly into the tub under the waterfall while it is filling.
When the machine is agitating are the clothes on top being drawn under the water? Usually this occurs as a rolling motion from the edge of the tub towards the agitator. If the top layer of clothes have an air bubble trapped in them they may not be submerging into the water. Any soap on top may not be dissolved.
Finally, if you are pouring soap into the tub, make sure you are not spilling any onto the inside of the lid or in the softener dispenser. It could get trapped in the lip around the edge of the lid and be spilling onto the clothes when you open the lid at the end of the cycle.
Do you have the same problem if you use powder soap?

Posted on Nov 12, 2009

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