Question about GE Profile 26.6 cu. ft. Side-by-Side Refrigerator with Dispenser TFX27PRBWW

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GE refridgerator won't cool

I have a Ge Artica refridgerator neither the freezer or the fridge are cool, warm. I can hear a fan running but it is not cooling any suggestions?

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I need to know if there is frost build up on the inside rear freezer wall , about 18 " up from the bottom . If so , then you have a defrost problem , which will you will need to answer back with the answer and a more detailed instruction on how to diagnose . If there is no frost on the inside wall , and the compressor is not running , then the control board is bad . Need an answer for this also . ( no , the compressor is not defective ) .

Posted on Nov 13, 2009

  • Mike Smith
    Mike Smith Nov 13, 2009

    Also need your complete model number .

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First of all check and see if the compressor is running and if not is it very hot to the touch. If the compressor is not running but hot then the compressor is either locked up or is cycling on its internal thermal overload. If this is the case then either the condenser fan motor is not running and/or the condenser coil is very dirty. If the condenser coil is dirty you need to blow it out with compressed air(watch out for all the blowing dust). If the compressor has been cycling alot on its internal thermal it will eventually lock up permanently and you will need a new compressor. I hope I was of some assistance to you!

Posted on Nov 12, 2009

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