Question about Pitney Bowes 9920 Plain Paper Fax
Sounds like a paper clip (or similar) has fallen into the machine and is next to the drum.
Remove the drum unit and see if anything is in the machine or on the drum unit.
Replace the drum if it is close to the end of its life.
Posted on Nov 15, 2009
The toner disposal part of this cartridge is full and leaving toner on the drum. replace the toner cartridge.
Posted on Nov 28, 2009
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Posted on Jan 02, 2017
Have you replaced the image unit lately? The toner disposal section of the cartridge fills up and then spills out causing this problem. The interior of your machine is probably caked with toner also, so when you replace cartidge, you need to clean inside machine also.
Posted on Feb 24, 2010
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