Question about Creative Labs Zen V MP3 Player

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Docked problem and switched off.

I posted a problem yesterday and stonebraker help me answer it but it didnt work.... my zenv player can not even come on... i tried reseting , changing , reading tru the manual but non worked.... i just got tyz player as my x-mas present 2 dayz ago and there is nothing stored in it... please can i get a phone number so i can call some one and try th solve the problem via fone... pls thankz 4 ur concern...

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Bring it back

Posted on Jan 14, 2008

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Posted on Jan 02, 2017

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2 Answers

I got my iHome a little less then 2 months ago, I never had a problem with it and it worked fine. Just this morning I charged my iPod Touch with it and it worked fine, then I tried it again later and it...


If it is only two months old, put it in for repair under warranty.
The fact that two devices don't charge indicate it is probably faulty.
Before you do, first check all the obvious things.
Check the docking cradle is clear of fluff, paper or cat hair.
Check that any switches are in the on position.
Check that all cables are plugged in.
You may not have changed anything, but someone else may have.

Feb 12, 2011 | iHome Portable Speaker System for...

1 Answer

I cant charge my zenv mp3 so i need someone to help!!!!!!!


Hello there,

Apparently your battery is dead.. Just install a replacement battery and it will be alright. If I am not wrong this player uses 3V, 1200mAH battery. Please verify before buying the replacement. It should cost you around 15-20$

Mar 08, 2009 | Creative Labs ZEN V Plus MP3 Player

2 Answers

Usb wont recognize


There are several diffrent reasons this could be:
  1. USB cabel has a short
  2. USB jack on computer\ZenV might be damaged
  3. You may need to reinstall ZenV softwear
I hope this helps!

Jan 20, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Forever Docked


You might need to wait for the battery to die, which could take a while. I also found out there's a reset button on the Zen. There should be a little hole under the on switch, and you need a pin or paperclip or something to press it. After you do, the screen should turn black. Then you can turn it on, and it will be unfrozen. This has worked for me numorous times.

Aug 13, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Zen problems


it may be in a low power state, try a different usb cable and hook it up to a desktop computer (laptop ports are sometimes not powerful enough to charge the battery when it is in a low-power state). I had this exact same problem and that fixed it!

Also check out creative.com/support and look at their support forumns


Jul 12, 2008 | Creative Labs Zen Digital Media Player

1 Answer

Please Help !


If your Zen V wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Jan 28, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Helpppppppp. my zen v plus 2 gb


ZenV Freezes
Have you tried updating the firmware of your Zen V Plus? I've had mine for almost an year and haven't had these issues -- I updated the firmware as soon as I unpacked it.

Before returning the player, try downloading the
MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.

By the way, before updating the firmware, let the battery have a full charge, ok?

Oct 17, 2007 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Won't recognize that it is connected


do you have media player 11?
ZenV Freezes
Have you tried updating the firmware of your Zen V Plus? I've had mine for almost an year and haven't had these issues -- I updated the firmware as soon as I unpacked it.
try downloading the
MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.

By the way, before updating the firmware, let the battery have a full charge, ok?

Oct 15, 2007 | Creative Labs ZEN V Plus MP3 Player

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