Question about HP Office Equipment & Supplies
Did u changed / replaced the cartridge with original spare or refilled it??
do not panic..this kind of problem often follows with (esp. an unbranded) cartridge change and or refilling..!!
it also can be the defective cartridge itself causing such problem..!!
well if u r a professional then just dip a cotton into isopropyl alcohol n gently rub the connector sensor/ contact surface, n reinsert it properly, gently rub on the head too n make sure ink is coming/flowing, make sure the toner is not jammed or dried up, also have a glance on the 'carriage' n see that no sensor pins are broken and or bend..!!
..if u r not an professional, make sure it is properly inserted and the ink-spill protective/head covering is removed....
if all the above fails, then it may b a defective or demo cartridge..!!
and call ur system admin....
Posted on Nov 12, 2009
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Posted on Jan 02, 2017
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