Question about Dell Inspiron 9300 Notebook

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Laptop is not a dell it is a Packard bell easy note. it did work last night and picture was fine. have checked connection and greeen light is on on extension lead. I know batttery is knackered but my friend said it worked when plugged inti extension wgich it did but not today.

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Hello. I can help you. As you indicate the problem could be the computer itself, the battery, the charging system, or the outlet you are using to plug into.

That said, begin by shutting the computer down and removing the battery for two minutes. That will reset some parameters and may solve your problem.

While you are waiting the two minutes, plug something else into that outlet, say a lamp just to be sure there is power there. If there is no power then go to your electrical panel and check the fuse or circuit breaker, which ever you have.

Now plug the computer in, still leaving the battery out and turn it on. if it operates that way unplug it again and reinstall the battery.

If the computer works on direct electricity but not on battery you could consider buying a new battery.

Regards, Joe.

Posted on Nov 12, 2009

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