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Sentury safe Model MSW3517

Cannot open my safe.... model msw 3517....any suggestions?

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  • Anonymous Apr 10, 2008

    My batteries are still good, but the combination I installed is no longer working. I'm unable to find the booklet that came with my safe.l Help!!!!

  • Anonymous Jun 15, 2008

    I replaced the batteries and now I can not get the safe to work or open with my combination. Help!

  • error5 Nov 06, 2008

    I have almost the same problem, I can not open if, the batteries are working properly, the numbers are right, but a red light leads 5 beeps. So I can not open it, do anyone knows what it means? or how can I solve this problem?

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HI , I have the Sentry Safe Model # MSW3517. After 10 months of owning this safe the batterys went bad. I replaced the batterys with new ones and the safe still would not open.I checked online and so many people were having the same problem. I called customer service, Who told me to bang on the safe door with a rubber hammer ( What ever are they talking about ) I studied this safe design and found out that the battery holder went bad.Not making a steady contact with new batterys, Went to my local radio shack store and for ( 1.99 $ ) replaced the factory battery holder and now the safe opens with no problems..Very cheap and simple fix.You will have to cut the 9v battery connector plug off the red & black factory wires to connect the new battery holder for this to work.Very easy to do.. goodluck....

Posted on Jan 18, 2011

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Go to this website.....

https://www.sentrysafe.com/customerCare/retrieveCombination.aspx

if no help from there its worth the $12 to ask for their help, because having a safe is def. worth $12.

Posted on Feb 08, 2008

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Posted on Jan 02, 2017

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Here is the direct link to the key replacement screen:http://www.sentrysafeshop.com/Keys-Sentry-Safe-Replacement-Keys-p/keys.htm
For Small Chests or Files: (Model numbers will begin with 0500, 1100, 1110, 1150, 1160, 1170, 1710, 1900, 1950, 1970, 1200, 1210, 1250, 2100, 2180, 2275, 2460, 6000, 6720, 7150, A3750, A5781, A5865, F2300, F3300, H2100, H2300, H3100, H2300, H3300, H4100, H4300, HD2100, HD4100, KDS-1, KS2100, KS4100, U2101, WD2, WD4, ESB-3, etc... ): A lock reference number is required. It will be a letter, a number, a letter and number, or "blank" (no letter or number), engraved/located on the silver cylinder of the lock (right around the hole where the key goes in at).

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