Question about Lexmark X4690 Wireless InkJet Printer

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My printer will not print the paper is getting stuck and wont move down just keeps saying paper jam

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  • mrwilson78 Nov 12, 2009

    hi thank you i have done that but still not catching thank you very much though

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On the back side of the printer is a door to access the jammed paper check out if any of the paper piece is got there already jammed and due to this other papers passing through that area are getting jammed.if that area is clear then its gear problem which pulls the paper
There are rollers that cling on to the paper and move it through the machine. When the rollers are worn down they do not grip the paper. For a short fix you can get something rough like sandpaper, brillo pad, etc, and gently scratch the rollers to give them some traction. This will temporarily solve your problem until you can get the rollers replaced.
thanks

This will help. Thanks please keep updated.please do rate the solution positively .thank you for using fixya.

Posted on Nov 12, 2009

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2 Answers

When printing documents no matter how few or how many pages, paper gets stuck in the middle of printing.


Try using regular paper on unit as specified by Samsung. If that does not resolve the issue then the hassle lies with the paper feed mechanism. Often a good cleaning of all the rollers in the path can take care of the issue.

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1 Answer

I keep getting an error message about a paper jam for my printer but there is absolutely no paper jammed anywhere in the machine.


Have you tried a new toner cartridge, The toner cartridge has moving parts, and of the cartridge gets stuck, the printer may indicate a paper jam.

Also paper often tears when clearing jams, and the little shreds of paper can stay in the rollers of the printer and keep it jammed. Make sure to inspect all the rollers to make sure they move freely, and do not have anything stuck in them.

Aug 21, 2014 | D-Link D LINK DELL B1260DN MONO LASER...

1 Answer

I have a 5650 lexmark printer and it keeps saying paper jams but there is not paper anywhere.. how can i find a solution... when you load paper it keepps getting stuck.. help


There could be something blocking the paper path. Try to shake the printer upside down. You'll be amazed of the things that falls off inside the printer. Also, make sure that there's no paper left inside the printer. Tiny pieces of paper will still lead to paper jams.

May 31, 2012 | Lexmark X5650 AllInOne InkJet Printer

1 Answer

My brother mfc 240 c is keep saying paper jam but we have move the cover and we do not see a paper jam how do we resolve this issue please help


If there is no direct symptom of paper jam and still you cannot do printing properly, find whether it is because of drum problem. If the paper gets into the end gear of the rotating drum and gets stuck there, you cannot access the printing function. Switch off your printer and check the plastic arms of the printer drum. If there is any paper piece jammed in any of the arms, you can't continue printing. Here also cleaning is the best method to solve the problem. While cleaning, check the arms of the rotating drum. get more information to fix brother mfc printer paper jam problem .

Jan 24, 2011 | Brother Multi-Function Center MFC-240C...

1 Answer

Screen says cartridge cradle is stuck but it moves freely


Ok there
You may not see a paper jam.
This may work for you, it has worked for many here I given this advice so gave it a try it could work for you. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.

And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Mar 05, 2010 | HP PhotoSmart 7760 InkJet Printer

1 Answer

Message says Paper Jam, but there is no paper


Paper jams can be tricky to solve. The paper is usually stuck inside the printer mechanism so even if there is no visible paper jam, you will still get the paper jam error. Try this:

1. Turn off your printer
2. Open all trays and remove any paper stuck there
3. Locate the button to open the printer, open it and remove any paper stuck there also.
4. Repeate the above step for all buttons that you can find to access the inside of the printer
5. Close all doors and put back all trays
6. Turn on your printer

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Dec 25, 2009 | Brother MFC 420CN All-In-One InkJet...

1 Answer

Paper keeps getting stuck


see if the paper sensor are jam or if the machine have paper jam.

Jun 18, 2009 | Canon Office Equipment & Supplies

1 Answer

The printer says I have a paper jam. There's none,but it won't wo


One of the paper sensors is probably stuck. Some disassembly may be required to get to them. They are normally small plastic rockers that will let a small IR device either allow a beam of infrared light to pass or block it. On this printer, I would guess that there are 2 of them. One located at the paper feed so it knows if there is something in the tray or not and the other is probably located at the back where the paper curls back around to pass beneath the print area. There could also be a thrid at the output tray, but with this particular model, I kind of doubt they put one there.

Apr 14, 2009 | HP PSC 1215 All-In-One InkJet Printer

1 Answer

Printer is not working


Try pushing the print head carriage with a bit of gentle force. It is getting stuck, and hence the error. You may have to open side and top covers to reach this. Note: this is not the cartridges, but another device that moves back and forth on the slider carriage.

May 15, 2008 | Canon Office Equipment & Supplies

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