Question about Western Digital 500GB My Book World Edition 500 GB Hard Drive

2 Answers

My computer for some reason now will not recognized my 500 G "My Essential external hard drive. It has worked fine for a long time now nothing. I have two with me and they are doing the same responce.

Posted by on

  • thaisam59 Nov 12, 2009

    walesarumi,
    thanks for the fast reply, however, still not working. I have tried everything I know (which isn't much) no luck. The videos will not play on my WMV player or any other player. I have switched cables and changed USB ports. I really think for some reason the computer can not read the drive.

    r,
    Sam

  • thaisam59 Nov 12, 2009

    This is what I receive when I try and play the video. This mesage is the same with both my 500g WD external hard drives

    Windows Media Player cannot play the file. The Player might not support the file type or might not support the codec that was used to compress the file.

×

Ad

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 6,993 Answers

This is occurs sometimes, the problem might be from the USB port of your system.

But try the the external drive with another system first to be sure the problem is not from the drive.

Then try using the "add new hardware" from your control panel, and lets see what happens.

Take care




Posted on Nov 12, 2009

Ad
  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Guru:

    An expert who has written 7 tips or uploaded 3 video tips

  • Master
  • 355 Answers

Change the cable then try again


otherwise change the usb port of your computer

ok bye.....................................

Posted on Nov 12, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Wd 500gb hard drive is not shown any power it was working fine suddenly when i try to connect to my laptop nothing appearing. plz advice


Good day, this video tutorial will help you to recognize your WD 500GB. Just follow instruction and your problem will gonna fix.

Jul 30, 2011 | Western Digital My Book Essential 500GB...

1 Answer

The WD my passport is not recognized by the computer .. It was wroking fine couple of weeks ago and am pretty sure it didn't fall or something.. its not recognized and not showing on my computer .. please...


Assign a drive letter for the External drive.

  • Right Click on My Computer
  • Scroll to Manage
  • Select Disk Management
  • Locate the External drive in the lower bottom Right corner, Right Click, Select Assign Drive Letter. Ok/Close

Open up My Computer, and you should see your External drive with your new drive letter assigned to it.

Dec 31, 2010 | Western Digital My Passport Essential...

1 Answer

Toshiba 1tb external HDD that works fine on TV not on PC anymore


Try using it on another computer. If it doesn't work the drive may be bad.

Mar 14, 2010 | Western Digital My Book Essential Edition...

1 Answer

Computer doesn't recognize hard drive


Basic Troubleshooting:

-Check all connections (Ethernet, Power, USB, etc)
-Install the appropriate driver for the device, usually included on a CD
-Double Check compatibility with your system (system requirements usually on packaging of product)
-If you haven't rebooted since you set it up, then reboot, this fixes a lot of things
-Try the product on another computer
-Try different cables/ports on the comptuer.

If nothing works, then send it in if it's under warranty or contact a professional service.

Feb 14, 2010 | Western Digital My Book Essential 1TB...

1 Answer

Computer will not recognize one 500 external hard drive- nothing wrong with connections- other external hard drives are fine. I have tried everything


What OS are u working on? some old ones dont recognize this big hard drives, cant remmember the limit but it was around 300. Try updating ur OS if u are working on windows xp(get it to Service pack 3). I think this problem was fixed at sp2, but just to be sure.

Nov 02, 2009 | Western Digital 500GB My Book World...

1 Answer

Macbook Wont Recognize


Try the drive in another computer.
If it doesn't work it is dead...

May 06, 2009 | Western Digital My Book Essential Edition...

1 Answer

Mac not Reconize my MyBook


load the driver for mac use, the external hard drive comes with cd, the mac driver should be inside, load it to your mac computer. if you donot have the cd go online to western digital and download it. just load the driver and u will be fine, make sure u connect the cable in right places.

Mar 09, 2009 | Western Digital My Book Essential Edition...

1 Answer

My computer doent recognize my external hard drive


disconnected from the computer and reconnect.
if it still doesn't recognized the device, disconnect and shut-off the power and wait 1 or 2 min. than re connect again.
with all that, if the machine still can't recognized the drive, then the drive need to be check with another work machine, make uure it is in working condition.

Dec 05, 2008 | Western Digital My Book Essential Edition...

2 Answers

XP doesn't recognize my external 500 GB WD My book essential edition hard drive


Dear karroll.

Im having same as you're problem. but there is solution that might help you, but didnt work for me for some reason..

enter device manager by type devmgmt.msc, select universal serial bus (USB), you can see what problem at USB, right click to conflict port delete the port who's conflict.
restart your computer.


trying to connect your ext. Harddisk again

Best regards
-evo

Nov 27, 2007 | Western Digital My Book Essential Edition...

Not finding what you are looking for?
Western Digital 500GB My Book World Edition 500 GB Hard Drive Logo

307 people viewed this question

Ask a Question

Usually answered in minutes!

Top Western Digital Computers & Internet Experts

Arora Singh
Arora Singh

Level 2 Expert

180 Answers

Marcin

Level 2 Expert

191 Answers

yadayada
yadayada

Level 3 Expert

76846 Answers

Are you a Western Digital Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...