Question about Brother MFC 7420 All-In-One Laser Printer
The error could be related to a jammed paper at the back. Have you tried this troubleshooter from Brother's website:
Posted on Nov 17, 2009
There are a couple possibilities here that cause this error:
(1) You have a paper jam somewhere in the printer. Check it throughly and make sure nothing is jammed anywhere.
(2) A possibility from another user:
"Ok I fixed this problem. It has to do with Tension on the rod inside the back cover. Open the back cover and remove it. Then emove the black plastic piece by un hooking it on the left side and pull it down then toward you. You will see a rod attached to it that runs to the right. The right end of the rod has a lever that travels in a slot on the right side of the printer. There is a small spring on the rod. Here lies your problem. There has to be enough tension on this spring to activate a switch in the slot on the right side of the printer. Make sure the spring is installed properly. This is a low tension spring so nothing will come flying out when you remove it and re install it properly. A piece of paper can dislodge this spring. When you get it apart you can quickly see how it should be put back in."
Let me know, if needed further assistance.
Hope i helped you.
Thanks for using ' Fixya ' and have a nice day!!
Posted on Nov 15, 2009
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Posted on Jan 02, 2017
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