Question about Garmin nuvi 250W GPS Receiver

3 Answers

Same as posting Sep 12 09 - stuck in mass storage mode when connected to anything - charger, computer, car. Works fine on battery power

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  • john_alle57 Nov 12, 2009

    Hi,



    Had Nuvi 350 2-3 years. It has been replaced once by Garmin under guarantee when the sound failed. Now out of guarantee. I have tried resetting but it doesn't do anything.



    Could it be the battery?



    Regards,



    John Allen

  • john_alle57 Nov 12, 2009

    When the unit is connected to a switched off socket outlet it works normally on battery power, but when socket is switched on it goes straight to the mass storage screen then back again to working normally when either the socket is switched off or the cable disconnected.

  • john_alle57 Nov 12, 2009

    Garmin Nuvi 350. Works fine on battery power but when connected to a wired power source, whether in car, home charger or computer USB, shows the mass storage screen and I then can't use the device. I have tried the reset button on the back of the device but no luck

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Hi,

In some cases it's simply the wrong lead that's being used in the car. If you use the original lead you may find the problem resolves itself.

You also may need to reset the unit, but if you do this all user data will be wiped.

With your nuvi powered off, press and hold the lower left corner of the screen. Next, turn the power on. Continue to hold the screen until it asks if you really want to enter maintenance mode. Next, choose clear user data. The screen will flicker a bit and then start up like it did when it was first turned on. Follow the directions to set time and location. You will have to reacquire satellites by turning on your nuvi outside in full view of the sky. This one time acquisition may take up to 30 minutes.


Good luck.

Posted on Nov 12, 2009

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Hi,
How long have you owned the unit and how long have you had this problem? Once I get more information i can assist you. Also have you tried performing a reset?
Thank you,
Lee

Posted on Nov 12, 2009

  • Lee A.
    Lee A. Nov 12, 2009

    Also if you turn the unit off and you plug in the charger what does it do? Also how long have you had the problem? If the problem persists I would just work around and get your moneys worth out of the device. If you need any further assistance please let me know.
    Thank you,
    lee


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Have you tried a system reset? the reset button is on the bottom of the GPS, it has a decal over it marked Reset, with a kind of bulls eye circle over the recessed reset button, u use a straightened paper clip to push the recessed reset button, if that doesn't work u will have to have Garmin fix it, there are no owner serviceable parts for this, only Garmin and there authorized repair stations can fix this and get parts.

Posted on Nov 12, 2009

  • yadayada
    yadayada Nov 12, 2009

    Need feedback from u on this, have the same unit and am familiar with problems, the info is correct, if reset doesn't fix it u need to send it to Garmin for repair.

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