Question about Canon PowerShot A430 Digital Camera

1 Answer

Canon A430 - horizontal lines

My Canon A430 has developed a problem with Horizontal Lines and bad exposure, much as reported in: "http://www.fixya.com/support/t2811345-horizontal_lines_bad_exposure_in_pics"
However, a UK Canon repair centre has told me there are no recognised faults against the A430 that will be repaired free of charge unless under warranty. They have quoted £89 minimum repair fee (without inspecting the camera).

Yet this fault is repairable free of charge on other models.

Can you advise whom I should contact at Canon to ask for a free repair for what is surely a common design problem?

Thanks.

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Canon Master
  • 4,738 Answers

Tend to agree with you that it's a common design problem for the A430, but it's a very different issue than CCD failure mentioned in you referenced article.

Please see this Fixya post instead of the one that you mention above. Unfortunately, Canon has yet to officially recognize this A430 specific problem. But if you reference this Fixya post, (include a link), when contacting Canon (if in US, email is CareCenter@cits.canon.com. You'll have to research www.canon.com to find an equivalent UK email contact), who knows you might get lucky

Posted on Nov 12, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Horizontal lines in both my LCD screen and when I download to the computer of my Canon Powershot A430---help I've tried everything?


There is a CCD sensor mechanism problem. Go to a specialist to fix it. Is a very complicated procedure and you cant fix it at home.This is caused by the sand and dust particles and many Canon A 430 cameras have this problem.

May 16, 2010 | Canon PowerShot A430 Digital Camera

4 Answers

Photos come with horizontal stripes and too bright


Hello naushed,

I had the same issue with the white horizontal lines with myCanon Powershot series camera too. When taking pictures, I get the horizontal lines. In daylight, I almost cannot see the pictures because it gives me very bright output. In darker areas, the picture can still be toleratedbut white lines are still there. Although when I am taking a video,the quality is good.

I was able to read that there is one part insidethe camera's mechanism that is faulty. Its a CCD problem. You should bring this to a CanonAuthorized service center and they should replace and fix the faultypart, free of charge. I got my Camera fixed for FREE! I was able to do macro shots again.Trust me and go to canon. What I did is to print this advisory fromcanon itself. And show it to them.
http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=221&modelid=8288&keycode=2112&id=29819

As part of their advisory:

"Effective immediately, and regardless of warranty status, Canon willrepair, free of charge, the products listed above exhibiting theabove-mentioned malfunction if Canon determines that the malfunction iscaused by the CCD image sensor. Canon will also cover the cost ofshipping and handling in connection with this repair.
"

Hope this helps.

Nov 18, 2009 | Canon PowerShot A430 Digital Camera

1 Answer

Horizontal lines and bad exposure in pics


Hi there,

Were you able to solve your camera? I got my Camera fixed for FREE! I was able to do macro shots again. Trust me and go to canon. What I did is to print this advisory from canon itself. And show it to them.
http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=221&modelid=8288&keycode=2112&id=29819

Aug 21, 2009 | Canon PowerShot A430 Digital Camera

1 Answer

Horizontal line pictures


am getting experience the same problem - horizontal white lines on blurry still pictures - after 2 years. But the video is working properly.

Aug 03, 2009 | Canon PowerShot A430 Digital Camera

1 Answer

Horizontal Lines throughout the images


What Canon technician told you that your camera did not have a CCD? You sure that he was from Canon? And also the cost of repair would likely be more than the latest A480. Also note that you can get an A470 for around $70 these days. But no this is likely not CCD failure and is more likely a stuck shutter.

A stuck shutter is another common failure mode for digital cameras. The symptoms of a stuck or "sticky" shutter are very similar to CCD image sensor failure. The camera may take black pictures (for shutter stuck closed), or the pictures may be very bright and overexposed, especially when taken outdoors (for shutter stuck open).

To confirm a stuck shutter, put the camera in any mode other than "Auto", and turn the flash OFF (you don't want to blind yourself for the next step). Next look down the lens and take a picture. You should see a tiny flicker in the center of the lens as the shutter opens and closes. If no movement is seen, then you likely have a stuck shutter. If so, please see the following for further info and a simple fix that may help:

http://camerarepair.blogspot.com/2009/05/simple-fix-for-stuck-shutter.html

Note that the article says to set your camera to 15 second exposure. This is not possible with the A430. Instead set it to manual mode, turn the flash off, and go into a darkened room. Take your picture there. Open the door while the red and yellow lights are flashing. Now the possibility for success with this method is not that great so don't get your hopes up. But it's worth a try before shopping around for a new camera.

May 30, 2009 | Canon PowerShot A430 Digital Camera

1 Answer

Horizontal Lines throughout the images


That Canon Expert is not giving ur correct info i have done huindreds like this it is 100% CCD Fault and it do have a CCD unit installed either he is not a tech or he is trying something on u , pls dis regard his advice and kindly see below just call canon

CCD FAULT has various SYPTOMS like

Over Exposed Daylight pics indoors ok but extra light is a problem
might be puikish redish or purple tones

Streaks noise or complete Black or Blank pics

dont waste time just call canon

CCD FAILURE!

Call canon for Free Repairs it is a known manufac fault in thousands of cameras , dont worry just call them see this for info on this problem

Kindly Rate me WELL !

Service Advisory Link this applies to all products with same problem dont worry u r included just call them and tell them abt BAD CCD !

Good Luck !

May 28, 2009 | Canon PowerShot A430 Digital Camera

1 Answer

A430 pictures show lines and blurry.


this is a BAD CCD problem thousands are facing dont worry Canon will repair it free of charge even if u are out of warranty and not on list , just call or contact CANON in phillipines see this PLS RATE ME FIXYA for help

http://support-asia.canon-asia.com/index.jsp?fuseaction=support&prod_type=image-phenomena_notice

contact info in philipines

Canon Marketing (Philippines) Inc
Marvin Plaza Building
2153 Don Chino Roces Ave
Makati City, Metro Manila
Philippines
Tel : cb_transparent_l.gifph.gifspace.gifspace.gifarrow.gifspace.gifspace.gifspace.gifspace.gifspace.gifspace.gifspace.gif+632 884 9000cb_transparent_r.gif
Fax : +632 812 0067
Email : info@canon.com.ph


For: Ophthalmic Equipment

I.O.S. Marketing Corporation
647 P. Paterno Street,
Quiapo, Manila 1001,
Philippines
Tel : +02 733 5443
Fax : +02 733 3767
Email : ios@info.com.ph

Apr 07, 2009 | Canon PowerShot A430 Digital Camera

1 Answer

Taking photos


I have the same problem too with my a430, when i shoot outdoor, it's like over exposed, more of a white, but it's good indoor shooting aside for some horizontal lines. i already reset all the settings, still nothing changed

Mar 03, 2008 | Canon PowerShot A430 Digital Camera

1 Answer

PICTURES FROM CANON A430 POWERSHOOT APPEARS BLURRED AND HAVE HORIZONTAL LINES


Yjis is a component fault.
Contact Canon you may qualify for a free replacement.

Dec 21, 2007 | Canon PowerShot A430 Digital Camera

1 Answer

Taken pictures appear with horizontal lines


I have the same problem, this is my second cannon sent to me from them!

Nov 16, 2007 | Canon PowerShot A430 Digital Camera

Not finding what you are looking for?
Canon PowerShot A430 Digital Camera Logo

454 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Cameras Experts

kakima

Level 3 Expert

102366 Answers

TC CAMERA REPAIR.Com...

Level 2 Expert

168 Answers

old marine
old marine

Level 3 Expert

1921 Answers

Are you a Canon Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...