Question about Konica Minolta magicolor 2430 DL Laser Printer

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The printer has started coming up with the screen blank. After a number of off and on cycles it comes up with a visible display, but I think it is complaining about an empty red cartridge, which isn't. To complicate matters it has gotten switched to a non-English language and I can't reset it. Maybe because of the cartridge problem. There doesn't appear to be a master reset, just a multi-step menu process which I can't do since it isn't starting from a regular reset.

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First off how long have you owned the printer? How much use has the printer been through and when did these problems start. With the amount of problems you are having the unit you may want to consider replacing/upgrading the unit. Once I have more information I will be able to assist you further.
Thank you,
Lee

Posted on Nov 12, 2009

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