Question about Canon IXUS 960 IS Digital Camera

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Cannot download photos to my pc - Canon IXUS 960 IS Digital Camera

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  • lisa740 Nov 12, 2009

    I connect my camera to the pc with a usb cable, it does not seem to be recognising the camera, as nothing pops up to allow me to download photos

  • maaaartin May 11, 2010

    how are you connecting your camera to your PC, does your PC see your camara? Do you use an SD card in your camera or do you use its internal memory? if SD card is used try removing it (look in battery compartment press the card in the slot and it should slide out if fitted) using a card reader try reading the card ouside of the camera.

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For the camera to be 'recognised' by Windows, you need an USB port with a correct driver installed (should be automatically in Win XP SP2 and later, Vista, Win7, ...)
Then you need a 'good' (tested) USB cable to connect to the PC.
The OS should detect a new USB device after connection of the camera AT the MOMENT the camera is switched ON ...

Posted on Dec 10, 2009

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Use a card reader.

Posted on Nov 12, 2009

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