Question about Acer Aspire 5500 5570-2609 Laptop

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Laptop turns on but then nothing. just a blue screen. laptop ia an acer aspire 5720 its 13 months old

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  • Master
  • 414 Answers

Probably ur system's software is corrupted or ram is faulty..proceed with the following step(s) only if u r a professional..
1)a) open it/them, rub itz teeth gently with a eraser, to remove any
oxide and or carbon formed..resit them again into the slot(s)..
b) replace the ram with a standby n see..
2)reinstall os..

the above often take place with some error message(s)/blue screen..
but if there's no such displaying, esp if hangs/stops/power off during installation..

[plz give priority to step1(b), it may b the sole cause]..

thereare also exceptions, where it is found that any hardware component onthe system is loose or incompatible (see addon cards, the ram(s), thehdd, all data cables n power cords, may b dusty, cpu overheating, see filter/power/south bridge/crystal clock generator section of m/b esp mosfets and capacitors..etc..

when u get into the os, plz do the following:
hva licensed and UPDATED antivirus installed (i prefer avg/kaspersky,remember, without updation a full version antivirus is useless)..
download, install n run microsoft kb890830..http://www.microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en..
download n run Startup Control Panel..http://download.cnet.com/Startup-Control-Panel/3000-2094_4-10039330.html..'removeall the unnecessarystartup items from here..(if u can't find what toremove, post me/us inur comment with all the items listed in each nevery tabs herein)..
remove all unnecessary software from add/remove programs..
download, install n run 'Advanced System Care Pro'..http://download.cnet.com/Advanced-SystemCare-Pro/3000-2086_4-10399324.html..

contact ur system admin/vendor....

Posted on Nov 12, 2009

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  • Acer Master
  • 11,800 Answers

You need to check if it's a hardware problem or a software one. 
If you can enter BIOS go to the the boot order and put the CD first and the hard disk second. If you can't do that then it's hardware, take it to a repair shop; i hope it's still in the warranty period.
Then using a different pc go to  - http://pclinuxos.com/ - and download and burn to a disk their Linux. Boot from it, open My Computer and try to access the hard disk. If you can do that then your Windows was totally corrupted by viruses. Use PCLinuxOS to recover all your files and reinstall. To avoid this happening again use a much better antivirus (i recommend Avast) or just install PCLinuxOS from the icon on the desktop.

Posted on Nov 12, 2009

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Posted on Jan 02, 2017

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