Question about RCA OPAL M4001 MP3 Player

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Won't turn on

After charging the player, which we had done several times before and it did not seem to have any problems, it says searching database, please wait, but then it shuts down. It won't come on at all.

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Re: Won't turn on

Push the reset buton in the back of the player

Posted on Jan 09, 2008

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I just bought the eclipse cld and it won't turn on after charging for hours

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Good morning, afternoon, evening or night; whatever time of day you are reading this solution post. Thank you for choosing FixYa to assist you with your problem. Your Sony Walkman Bean NW-E305 (512 MB) MP3 Player won't charge properly? Well Danish, we must use a method called troubeshooting to figure out and solve this situation. There are several reasons why this player may not be charging properly. The cause is either coming from the battery inside of your MP3 Player, a bad or faulty USB cable connection, or something (software) isn't installed correctly. Let's look at the first cause- The battery. The battery life may be gone. If it is, you will need to replace it if possible. Your device takes a

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On the intro screen it freezez and eventually goes to the next screen and says refreshing database but it dosent refresh

This seems to happen when the database gets corrupted.

1. Turn off the player.

2. Plug the usb cable to the computer, don't plug it to the player.

3. Slide the lock switch to the right, you will see an orange strip.

4. Hold the menu button to start the player. Don't release it yet. Wait until a shutdown message appears and the player goes off again.

5. Plug the usb cable to the player end. The player should go on again. The player should mount as a disk on your computer. Find this disk and back up its contents.

6. Format the player, as explained elsewhere.

7. Disconnect the usb cable. This time the database should refresh properly. Once this is done, slide the the lock switch to the left and turn off the player.

8. Turn the player back on. It should work, but you will have to load your stuff again.

9. Redo steps 1 to 5, except that now should copy your music, videos, etc, back into the player.

10. Repeat step 7.

11. Turn the player back on. It should work again.

Dec 10, 2009 | SanDisk Sansa e250 MP3 Player

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Refresh Database???

Try removing the battery and then it should work when you reinstall the battery. I've had this happen a couple of times.

Jan 20, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Keep a getting amessage pleas wait building database and then device shuts down

There is something with your device firmware..get a firmware upgrade done in your device..that should solve the problem...

Jan 04, 2008 | RCA OPAL M4001 MP3 Player

1 Answer


I had the "Refresh Database" problem with my C250, it just sat there after turning it on! However, the GOOD NEWS is, I corrected it! First I connected it to my PC, then FORMATTED the unit. This gave me an empty player that at least would turn on. Then I downloaded the Sansa "Updater" from the SanDisk website. After setting up the updater software, I connected the C250. It automatically checked for any new firmware, and loaded it into the player. After that I restarted the C250 and it again came up OK without any music loaded. The last thing I did was to load only 1.8 GB worth of music files. My take on the problem is that if you overload the memory, or interupt a file while loading, then the "datbase" function never gets done. I've had mine running for about a week now without problems! Hope it works for you too! <Good Luck> David

Dec 25, 2007 | SanDisk Sansa c250 (2 GB) MP3 Player...

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I have done this. my iriver is almost full i have the 20gb, when the you do the database refresh, it just takes a really long time. mine takes about 2 hours to finish, once you see the clock on database refresh you cant do anything but wait till its finished.

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I've got the same problem too. I read this on another website: 'well firstly drain the battery and then connect it to charge it up a bit. once it has been there for 5min or so take it off and then turn it on>settings>USB Mode>MSC once you have done that connect it up and it should work/recognise the player. i don''t know how this thingy happens but this is just how i fixed mine!' I'm gonna try it now on mine, and see if it works. I've just got to wait now... Good luck with yours.

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Hi, I had the same problem and fixed it by initialising the disk of the walkman (under Settings - Initiaize disk) in combination with the installation of the newest Sonic stage software (that takes a lot of time!). This will remove all songs on the walkman, but the problem was fixed.

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