Question about RCA OPAL M4001 MP3 Player

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Won't turn on

After charging the player, which we had done several times before and it did not seem to have any problems, it says searching database, please wait, but then it shuts down. It won't come on at all.

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  • kjaa Jan 07, 2008

    i am having this same exact problem. i left it to charge for multiple hours and tried turning it on, it says "please wait, building database" and then just shuts down. please help!



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Push the reset buton in the back of the player

Posted on Jan 09, 2008


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On the intro screen it freezez and eventually goes to the next screen and says refreshing database but it dosent refresh

This seems to happen when the database gets corrupted.

1. Turn off the player.

2. Plug the usb cable to the computer, don't plug it to the player.

3. Slide the lock switch to the right, you will see an orange strip.

4. Hold the menu button to start the player. Don't release it yet. Wait until a shutdown message appears and the player goes off again.

5. Plug the usb cable to the player end. The player should go on again. The player should mount as a disk on your computer. Find this disk and back up its contents.

6. Format the player, as explained elsewhere.

7. Disconnect the usb cable. This time the database should refresh properly. Once this is done, slide the the lock switch to the left and turn off the player.

8. Turn the player back on. It should work, but you will have to load your stuff again.

9. Redo steps 1 to 5, except that now should copy your music, videos, etc, back into the player.

10. Repeat step 7.

11. Turn the player back on. It should work again.

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There is something with your device firmware..get a firmware upgrade done in your device..that should solve the problem...

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some Mp3 players have a hold button! maybe the hold button is on a wont let the Mp3 come on!

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