Question about Samsung RS265LABP Side by Side Refrigerator

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My side by side kenmore refrigerator, freezer isnt freezing

My side by side refrigerator, freezer inst freezing, the fridge is cold and the freezer is same temp as fridge , maybe just tad colder, ice wont freeze, meat wont freeze, not even ice cream just melt like putting a frozen ham in the refrigerator to dethaw

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The fan in the freezer is not working to blow the cold air in the freezer you need a new fan you need a repair man it will cost you $300 good luck i have the same problem don't buy samsung they are useless that why home depot don't sale samsung

Posted on May 05, 2010

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In the back of the freezer there is an "evaporator coil" .. that has many fine fins and is used to cool the air .. you dont normally see it because there is a panel bolted over it ... if the door was left ajar for awhile then ice forms on the evaporator and stops air from flowing thru it ... the result is that it cant cool the freezer properly ... if this is the problem then you can fix it by taking everything out ( use an insulated tote to store things or use a neighbors frig overnight .... turn your refrigerator off or unplug it ... open both doors and let it thaw out for a day or overnight ... put down towells to collect the melting ice .. you can even blow warm air into the bottom of the freezer to make it thaw faster but be careful not to overheat plastic parts .. once the unit is completely free of internal ice then it should start to work again like new ..

Posted on Nov 12, 2009

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Posted on Jan 02, 2017

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On a fridge freezer only the fridge temperature is monitored. In a cold location the fridge might not even need cooling and the freezer would get too warm but the thing won't care.

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