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My account has been compromised and is sending out viruses to all contacts & their contacts etc. What do I do now please?

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Hello and thank you for using Fixya's services.

Are you able to get into your email? If so, then change your password immediately as well as your security questions.

If you cannot get into your email or the password has changed, try changing the password by clicking on "forgot password" and following the instructions.

I would also, create another free email box and send an email to everyone on the contact list, letting them know of the danger (little embarrassing, I know, but it will save them computer repair cost and they will appreciate it).

You can try and contact Yahoo! but honestly, because it's a free email, you may not get a response at all. I have a hard time and I have a business account.

Please let me know if you have any questions.

Posted on Nov 12, 2009

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1 Answer

My Yahoo email has been compromised. I think I have an email virus. I changed my password, but still can not send out emails. Help!


this is a problem faced by a lot of yahoo customers all over the world. your email was hacked and spams are sent. That is why your yahoo has compromised your account. Password change is the right solution. Make your account more secured with security questions and phone numbers. The block on your account will be released within 48 hours automatically.

Mar 02, 2013 | Yahoo Mail

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My yahoo account has been hacked today an email asking for money has been sent to my contact list..I do not know what to do as I have tried to send a email to all of those contacts to say disregard the...


Access your E-mail account from a different computer and then try sending the email to your friends. Your computer is probably infected by an automatic E-mail sending virus/malware. Update your anti-virus software and then do a FULL virus scan of your computer. If you don't have an anti-virus software, you should get one. You can get some for free or free trial. Avast and AVG are highly recommended.

Oct 04, 2011 | yahoo.com

1 Answer

My facebook is not logon please help melikA


No one likes the idea of losing control of personal information such as that which is on your Facebook account. Unfortunately, if you are not careful you can lose control of your account to a hacker or a virus. Your account may be disabled, or you might not be able to log in with your password. There are several ways that things can go wrong, and the Facebook team addresses all of them.

  1. Account Compromised and Disabled
    • If someone else is using your Facebook account for illicit activities such as sending spam or abusive messages, Facebook will disable it if the activities have been detected. If this is the case, your account has been compromised. To address this problem, fill out the "My Personal Profile Was Disabled" form, at http://www.facebook.com/help/contact.php?show_form=disabled. The Facebook team will work with you to restore your account to you.
    Account Disabled but Not Compromised
    • Everyone who registers as a Facebook user agrees with Facebook's Statement of Rights and Responsibilities. If you violate this agreement, Facebook can disable your account permanently. If your account has not been compromised but you believe it was disabled by mistake, fill out the "My Personal Profile Was Disabled" form (http://www.facebook.com/help/contact.php?show_form=disabled). The Facebook team will review your case and restore your account if you did not violate policy.
    Temporary Suspension
    • Sometimes Facebook temporarily disables accounts that are engaged in suspicious behavior. If this is the case with your account, you will receive a message indicating this when you try to log in. Follow the on-screen instructions to regain access to your account.
    Account Compromised and Login Changed
    • If someone has taken over your account and changed your password so you cannot access it, Facebook will help you take back control. Report the compromised account and work with Facebook to verify your identity to get it back.
I hope you find it very helpful. Best regards.

Aug 17, 2011 | Facebook Social Network

2 Answers

My password wont work on my account


It's possible your email account has been hacked but you will need to contact Yahoo! support services to find the problem. You might set up a 'throw-away' account to warn close friends and family not to open any emails from the Yahoo! account until you let them know it is safe. Hacked accounts are often used to send out viruses to everyone in your address/contact list.

Mar 11, 2011 | Yahoo Mail

1 Answer

I cannot acess my account although i enter the correct password the following steps comes what shall i do to regain my account 1. Step 1 Security Check 2. Step 2 ...


Your title says "problem with routers" but the description indicates you have a problem with your facebook account. This problem doesn't seem to be related to a router however. It sounds like you're learning a painful lesson about life on the internet. Online systems like Facebook are plagued with problems such as this. If your account really has been compromised, there is no "fix". The easiest solution is to abandon the old account and start a new one (they are free, after all). Tell all your friends to block the old account and hopefully it will quickly fade into the sunset. I'm not a big facebook fan but there is probably a way to let Facebook administrators know that the account has been compromised. They may not let you back in but they can watch it for harmful activity (sending spam, etc) and if necessary cancel the account.

Before you do that though, take a day or two to think about the password, check to see if you wrote it down somewhere, etc. I've heard many people insist loudly that they are using the latest password and it isn't working, only to remember later that they recently changed it and suddenly they remember the new password!! :-)

Jan 06, 2011 | Computers & Internet

3 Answers

I have some hack or virus that is sending emails from my yahoo account to my contacts with a link to a canadian company selling viagra and cialis, etc.. I want to stop this from happening...


Recently spam hackers have been hijacking Email accounts to use for their own dirty deeds and scams. The best thing to do is to deactivate your Yahoo account and make a new one.

Click here to go to the Yahoo compromisation web site and follow the instructions to disable your account.

The reason deleting the account is because these spam hackers are sending unwanted advertising to all your contacts claiming to be you. As far as you know they might even be sending emails to all your contacts asking for money.
There was a recent scam where spam hackers hijacked this lady's account and sent a message to all her contacts that she was stuck in Namibia and needed money to be sent to a specified account to get home.

To stop it, delete your email account, or if you are able to regain access, change your password to something a little more complex and define for yourself a few security questions only you would know. Another thing is just to contact all the people you had in your contacts and tell them that you account has been compromised and that they must ignore any emails received from it.

Nov 12, 2010 | Yahoo Mail

1 Answer

My account has occured h_hovakim@yahoo.com


Check the following link



https://edit.yahoo.com/forgotroot?done=&src=&partner=&intl=us

Choose: My account may have been compromised


follow the instructions on screen.


Fill your personal information that you used to create account.

They will send you your password to your alternate or new email id that you provide.

If above does not help then you need to contact them in



account-security-help@cc.yahoo-inc.com

Jul 21, 2010 | Yahoo Mail

1 Answer

My hotmail wont let me send any messages this is what it says when im trying to this account is currently blocked from sending messages, what can i do to solve this?


The message is coming from hotmail and not your computer.
for some reason hotmail has blocked your email account. This happens sometimes when your email account gets compromised usually due to a virus or worm. you have to contact hotmail support. If its due to a virus or worm they're going to tell you to remove it first and they may not reactivate the account again. But first try changing your password if that doesn't work use the Windows Live Validation Page to reset your password https://windowslivehelp.com/PasswordReset.aspx

Good luck

-Tony

Jul 16, 2010 | Gateway Computers & Internet

1 Answer

Something is in my email sending emails to my contacts with me doing it.


Your Yahoo email or Yahoo Messenger account was most probably compromised. The virus is running a script that automatically send out SPAM or abuse emails to all your contacts save in your Yahoo Mail or Yahoo Messenger account. You can do a FULL virus scan on your computer to remove this. Below is a free but effective online scan that you can use:

http://eset.com/onlinescan

You can also uninstall the currently installed Yahoo!Messenger and reinstall a new one.

Hope this helps.

Jan 09, 2010 | Yahoo Mail

2 Answers

All my contacts are receiving messages with links even if I close Messenger, it opens by itself


This means that your account has been compromised.

A lot of cases have the same like yours and this is only caused by a virus that you acquired if you, by any chance, clicked some links sent to you by one of your friends whose account was also compromised.

Upon clicking the link, the virus would automatically gather your contacts and then eventually send them the infection on your behalf.

It is advised that you scan your computer with antivirus. One of the best free online scan that I use in both desktop computers and webservers is Eset. Here is the link http://eset.com/onlinescan

Sep 05, 2009 | Yahoo Messenger

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