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Try these maye hope they are of help. If these still do noy work try unplugging your box, leave it for a while and put it back on to check for a master reset. If all else fails try turning your EMU key off/on in you menu.
What are you trying to do, And when you "say free to air box"
Do you Mean European Satellite ?
(free to air) boxes Can mean loads of things.
If it's European satellite go to my webpage. download my software to your dragon cam.
Or do you mean freeview ?
Do you have a Wideband Aerial.
for freeview If your running the set top box off a normal old Tv Aeriel this is your problem
The old TV Aerials Are not designed really for freeview But in some case's you can get away with it if the signal is strong enough
Check your freeview Signal strength here by post code.
please explain more detail if you would cheers