Question about HP Officejet Pro L7780 All-In-One InkJet Printer
I had the same problem with mine but I bought a refill cartridge instead of a new one and went through three refilled cartridges when I found that it was that I needed a brand new one. For some reason, the HP printers and some other printers need to know that you are using the same brand of ink as the printer. if it is another brand it wont except it and it wont let you print anything! So make sure it is a brand new hp brand ;)
Posted on Nov 12, 2009
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Posted on Jan 02, 2017
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The ink that is given to you when you buy a new machine is not the same as if you went out and bought ink. The "starter" ink cartridges are not filled completely (that is a marketing gimmick to get you to buy more quickly). When you say "NEW" do you mean "new, never been used", or "new, just got it last week"?
If it's never been used, be sure that you have removed the protective tape from that cartridge. If it's been removed then the cartridge its self could have a problem or the machine could be at fault (not correctly reading the ink). You choices are to return it to where you got it, or buy a yellow cartridge and replace it.
If it was working and stopped after a very short time (a week or two) I would get a new yellow and try it.
For your sake I hope it's the protective tape was forgotten, it happens quite often.
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