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The microphone is not working on my Compaq c700 What's wrong with it, I change three mics still not worked. Setting properties still not worked!

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  • supoj37 Nov 12, 2009

    yes I did plugged in with the correct jack and I checked my audio setting the unmuted is on and volume is max! The notebook is crazy that when I plugged in the headphone set, the sound should not come out from its speaker but it synchronized with the headphone sound. I tried to mute it, it didn't work.

  • supoj37 Nov 12, 2009

    my compaq presario C700

  • Bill Schilz
    Bill Schilz May 11, 2010

    Have you installed it using a driver from the mic manufacturer? I know it sounds stupid, but you're sure it's plugged in to the correct jack? You've checked your audio settings and it's not on mute?

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  • HP Master
  • 4,924 Answers

Ok ...you have to enable it in the volume manager ...so ...double clic on the volume icon tray ( lower right ) and will appear a window with a few volume controls ...In the left upper there is a option choice .....click and choose properties... in there you have to select the mic from a list ...its volume will be displayed on the initial window after that ...check not to be muted...and give it volume ...it has to work now ....
by the way I assumed that ya have an xp on it ...but its about the same for vista ..you have to go on volume controls from sounds...and see the playback properties...and volume and see not to be muted...
I also noticed that dowgrading from vista to xp ...for some HD laptops the mic problems are present ...It something with the driver ....if that what i said not working ... look for a more compatible sound driver ..or ...choose a usb mic ...maybe will do the trick

Posted on Nov 12, 2009

Testimonial: "thanks for the tips, I tried but it still didn't work out. Everything is unmuted and the volume is on max. Is that may be the jack of the mic itsel"

  • 2 more comments 
  • Catalin Turcu
    Catalin Turcu Nov 12, 2009

    no ..it is not the jack ...however it is a posibility ...in regards with your comment that it muting the speakers,,when you plug into the headphones..this is normal cause the muting device for the headphones is a mecanical one in the outlet ...and no matter what 3,2 jack you plug it will mute the sound...in regards with the problem ..I suspect that the driver is just a compatible one ...and not the right one ...so ...let me know the exact model of your laptop ..and the operation system you use...and I will look for some forums to see solutions others done ...cause as I said before I did had the same problems with a similar Hp ....not sure about the series...but it behaved the same ....it came with vista on ...and when dowwngraded to xp ...it never worked the mic built in ...or jacked...until I found a driver that fixed it ....so ...even if will take me a while to locate ..I promise to link it ...
    Have a nice day !


  • Catalin Turcu
    Catalin Turcu Nov 12, 2009

    http://h10025.www1.hp.com/ewfrf/wc/softw...
    this location will provide the best drivers for Vista ..
    ftp://ftp.hp.com/pub/softpaq/sp32501-33000/sp32823.exe
    http://www.mediafire.com/?9duyqzcxwyh
    the other 2 ones are for xp ...you forgot to tell me what is you operating system ...anyway it's good to have them both ...ones never know ...when it will be needed..
    so ...uninstall your driver ...and install again ...after that look where I told you before to initiate the mic..from the options on the volume manager ( double click on the genera volume icon in the tray system )



  • Catalin Turcu
    Catalin Turcu Nov 12, 2009
  • Catalin Turcu
    Catalin Turcu Nov 14, 2009

    did I mention that it might need a UAA fix..I believe it sa driver for some models in xp ..to make it work...you have to install it along with the sound driver ...
    http://drivers.softpedia.com/progDownloa...
    I have read about somewhere and I thought it is worth to gave it a try ...as I mentioned I did have some problems before with mic in downgrade from vista to xp ...and I let it be .....another try might be a usb mic to get along with ...if you have a camera that have a mic ..but its not a jack plug ...gave it a try ..


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