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Hi: I am using BRIO Hyperion 8.3 and trying to revamp an old BRIO GUI/dashboarding *.BQY with a newly revised data file with updated data. I prepared the new *.csv data file and import it in the old GUI BRIO. The good news is that the old dashboarding accepts the new file's data. However . . . when I saved the old GUI-ized BRIO and try to reopen it after saving . . . I get the following error message: "The following section is damaged and cannot be read. It will be removed from the document." The new file totally disappeared. Interestingly, when you right-click the old "master file" ... it shows "Delete Section," "Rename Section," and "Duplicate Section" in the drop-down menu. But, when I right click the newly imported refreshed "master file" . . . it only shows "Delete Section" and "Rename Section." I tried adding a new table below the new master file to copy over the columns . . . and, do actually get a table that has all 3 (Delete, Rename & Duplicate) . . . but, if I save with all 3 tables showing (original master, new master and its associated copied table) . . . then, get out of the program and try to reopen it . . . I get the above mentioned error message about a "corrupted file" with only the original master table showing. However, if I re-import the new master file back into the newly saved GUI BRIO . . . its copied table magically reappears. Are there any ways to work around this "corrpution" problem?

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  • jbeazley Nov 16, 2009


    Thanks for your suggestion. I did go back into my imported *.csv file and look for any variables that had entries with quotes *(i.e. " " ) around them . . . and, did find my company name variable had a number of entries with quotes around them. I solved this problem last Friday by re-outputting the *.csv file in SAS and added some SAS code that stripped out all the quotes an eliminated the quotes. However, when I tried to re-import the corrected *.csv file into BRIO along side of the old "Master" original file (which I hoped to change the new imported file's name to become the new "Master" . . . the new file still did not save and gave me the same error message of "The following section is damaged and cannot be read." Still, it only showed "Delete Section" and "Rename Section" with a right-click. So . . good thought and suggestion . . . but, no dice. I'm back to square 1.


  • jbeazley Nov 16, 2009


    I pulled the *.csv file into Excel and looked at the entries under each column . . . and, everything lines up perfectly. I don't see any data that is not aligned . . . so, that is evidently not the problem either.

    Using Excel . . . I decided to run a test by uploading a freshly created and frehly saved *.txt, *.csv and *.xls files into BRIO . . . with 4 variables (i.e., VarA, VarB, VarC & VarD) with 3 rows and just keypunched in 1,2,3,4 going across from left-to-right to give VarA, VarB, VarC and VarD some data in the fields. Then, I tried uploading each separately into BRIO. All 3 versions (csv, txt and xls) only showed the two sections of "Delete Section" and "Rename Section" when I right-clicked on the imported file. So . . . maybe the "corrupted file that cannot be read" error message has nothing to do with whether 2 or 3 sections pop up when one does a right-click.


  • jbeazley Nov 17, 2009

    I appreciate your assessment of my situation. I think you are correct in that it will take a number of calls to Hyperion BRIO/HP tech support to finally resolve this problem.



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This is a far too advanced question to explain here. Many factors in your database will make a difference on whether what you want to do is possible or not.

You are going to need to call BRIO / Hyperion / Oracle (all now just Oracle) at 1-800-633-0925

Posted on Nov 16, 2009

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Get it in there any way you can and then see if you have the option to repair the master table. Then save it out and see if the problem doesn't go away. If that doesn't work, look in your csv file. If it is comma delimited with quotes - make sure you don't have any entries with quotes in them, this botches the import process. Similarly, if you have no quotes, make sure that non of your entries have commas. I had a similar issue with an inventory system where the inventory item was a CD titled something like "Guy's "Spiderman""

Posted on Nov 12, 2009

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    NA NA Nov 16, 2009

    Ok, well have you tried to open the CSV in Excel to make sure that the column headings and correlating data line up? The nice thing about Excel is that it will import regardless, but if the data is loosing it's format somehow it will show some kind of shift in the data or drop a subset of your data all together. Another suggestion is to check your carriage returns...Windows uses /r whereas Linux and many appliances use /r/n. Just a thought.

  • NA NA
    NA NA Nov 17, 2009

    Sorry I haven't been more help

  • NA NA
    NA NA Nov 17, 2009

    Ok, so you know it is something in that particular file right? ...and the file won't import but the other files will. So have you tried taking a subset of the file your trying to import, actually opening the file in notepad, word-pad, etc. and manually taking only the first...say...255 entries. This could tell you a couple things.

    1) If there is a particular part of the file that is causing the problem or if it is the entire file
    2) Could indicate that you have some sort of cap on the size of the data imported



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