Question about Toshiba Satellite A215-S5822 Laptop

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The bios password bar suddenly appeared wanting a password. I never set up a password. How can I fix this problem

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If you look on the Toshiba website under support youll be able to find a paper written on this
At first the wanted to charge you for out of warranty repair for this GLITCH, however, now they are offering to repair it for FREE! You simply have to take it to an authorised repair facility or ship it to them,
We have a laptop with the same issue. It occurs after turning it off and back on. It is a known issue. It does not matter what you type, it will not let you in.. It needs to have a new Bios chip put into it..

Frank

Posted on Jan 14, 2010

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Hello, I recently had a Toshiba Sattelite L455 that suddenly promped for a BIOS password on startup. There was never a bios password set for this laptop. So I found a workaround using the onboard...


You hit the correct jumpers for this model to remove the motherboard bios lock, which shows you have done your homework well. Toshiba, like Dell set a bios lock and HDD lock on some laptops for security reasons, often when the cmos battery needs changing, it manifests itself.

As to why you got this request for a bios pass is very odd, if you did not change the cmos battery, however, removing the battery as you state would not fix the hard drive problem. The hard drive will remain locked and if, as I suspect, it is a security measure, you will not be able to remove it and externally access files or even format it by slaving it in another computer or docking station.

Your best solution would be to contact a Toshiba service centre and explain the problem and ask them for a bios unlock code. IF this was installed at the factory, they should be able to remove it (you WILL be asked to provide proof of ownership)

I have heard of some laptops being "time locked", which is where the time/ date settings in the bios trigger a request for a bios password for security purposes, but never actually seen this occur. This might explain why the bios pass request appeared randomly as it did. There is the possibility that this was caused by a virus, although, again, I've never heard of this happening.

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#5MFT3K1-595B. I FOROGOT THE PASSWORD AND CANT USE MY LAPTOP PLEAE HELP ME...


  • Hello cente_nkn, if by chance you didn't 'create a "Supervisor Password" to prevent anyone from changing the configurations in the BIOS / CMOS Setup? than we are 'OK!' Lets just say [No] for now.
  • Bootup / Start the computer, and follow these steps:
  • 1. When you hear the computer start-up, there will be a message that flashes very quickly at the bottom of the screen, it will read; Press F2 or F12 or on other "Computers, the 'Key Sequence may be [F11]..."
  • The area of your attention will be [F2] Key at the top of the keyboard. The F2 Key will open the CMOS / BIOS Setup. paul7of9_15.jpg
  • 2. Once this screen appear, you will see a 'Listing" of different set-ups. There will be instructions in the [right] Help ? area. You be using the "Arrow Keys" to (Select and Choose Items). In the first screen, there will be on the (right of the screen).
  • 3. Set Supervisor Password = This is the "Password Setting that will prevent anyone from getting into without authorization this area that you are in now, to "Change or Configure" CMOS or BIOS setting.
  • 4. Set User Password = This Password is use for "Logins / User Accounts...
  • You want to "Reset or Change the Supervisor Password.
  • Do so, and to finish; remember to use the [F10 Key] to 'Save the Changes.'

Thanks for using Fix' Ya, and I hope this fix it, paul7of9

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  • Hello vidarlovf, if by chance you didn't 'create a "Supervisor Password" to prevent anyone from changing the configurations in the BIOS / CMOS Setup? than we are 'OK!' Lets just say [No] for now. Bootup / Start the computer, and follow these steps: 1. When you hear the computer start-up, there will be a message that flashes very quickly at the bottom of the screen, it will read; Press F2 or F12 or on other "Computers, the 'Key Sequence may be [F11]..." The area of your attention will be [F2] Key at the top of the keyboard. The F2 Key will open the CMOS / BIOS Setup. paul7of9_15.jpg 2. Once this screen appear, you will see a 'Listing" of different set-ups. There will be instructions in the [right] Help ? area. You be using the "Arrow Keys" to (Select and Choose Items). In the first screen, there will be on the (right of the screen). 3. Set Supervisor Password = This is the "Password Setting that will prevent anyone from getting into without authorization this area that you are in now, to "Change or Configure" CMOS or BIOS setting. 4. Set User Password = This Password is use for "Logins / User Accounts... You want to "Reset or Change the Supervisor Password. Do so, and to finish; remember to use the [F10 Key] to 'Save the Changes.' Thanks for using Fix' Ya, and I hope this fix it, paul7of9

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  • Hello jollypella, if by chance you didn't 'create a "Supervisor Password" to prevent anyone from changing the configurations in the BIOS / CMOS Setup? than we are 'OK!' Lets just say [No] for now. Bootup / Start the computer, and follow these steps: 1. When you hear the computer start-up, there will be a message that flashes very quickly at the bottom of the screen, it will read; Press F2 or F12 or on other "Computers, the 'Key Sequence may be [F11]..." The area of your attention will be [F2] Key at the top of the keyboard. The F2 Key will open the CMOS / BIOS Setup. paul7of9_15.jpg 2. Once this screen appear, you will see a 'Listing" of different set-ups. There will be instructions in the [right] Help ? area. You be using the "Arrow Keys" to (Select and Choose Items). In the first screen, there will be on the (right of the screen). 3. Set Supervisor Password = This is the "Password Setting that will prevent anyone from getting into without authorization this area that you are in now, to "Change or Configure" CMOS or BIOS setting. 4. Set User Password = This Password is use for "Logins / User Accounts... You want to "Reset or Change the Supervisor Password. Do so, and to finish; remember to use the [F10 Key] to 'Save the Changes.' Thanks for using Fix' Ya, and I hope this fix it, paul7of9

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  • Hello misdept, if by chance you didn't 'create a "Supervisor Password" to prevent anyone from changing the configurations in the BIOS / CMOS Setup? than we are 'OK!' Lets just say [No] for now. Bootup / Start the computer, and follow these steps: 1. When you hear the computer start-up, there will be a message that flashes very quickly at the bottom of the screen, it will read; Press F2 or F12 or on other "Computers, the 'Key Sequence may be [F11]..." The area of your attention will be [F2] Key at the top of the keyboard. The F2 Key will open the CMOS / BIOS Setup. paul7of9_15.jpg 2. Once this screen appear, you will see a 'Listing" of different set-ups. There will be instructions in the [right] Help ? area. You be using the "Arrow Keys" to (Select and Choose Items). In the first screen, there will be on the (right of the screen). 3. Set Supervisor Password = This is the "Password Setting that will prevent anyone from getting into without authorization this area that you are in now, to "Change or Configure" CMOS or BIOS setting. 4. Set User Password = This Password is use for "Logins / User Accounts... You want to "Reset or Change the Supervisor Password. Do so, and to finish; remember to use the [F10 Key] to 'Save the Changes.' Thanks for using Fix' Ya, and I hope this fix it, paul7of9

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Want to reset my bios passwords...


  • Hello donygeorge00, if by chance you didn't 'create a "Supervisor Password" to prevent anyone from changing the configurations in the BIOS / CMOS Setup? than we are 'OK!' Lets just say [No] for now. Bootup / Start the computer, and follow these steps: 1. When you hear the computer start-up, there will be a message that flashes very quickly at the bottom of the screen, it will read; Press F2 or F12 or on other "Computers, the 'Key Sequence may be [F11]..." The area of your attention will be [F2] Key at the top of the keyboard. The F2 Key will open the CMOS / BIOS Setup. paul7of9_15.jpg 2. Once this screen appear, you will see a 'Listing" of different set-ups. There will be instructions in the [right] Help ? area. You be using the "Arrow Keys" to (Select and Choose Items). In the first screen, there will be on the (right of the screen). 3. Set Supervisor Password = This is the "Password Setting that will prevent anyone from getting into without authorization this area that you are in now, to "Change or Configure" CMOS or BIOS setting. 4. Set User Password = This Password is use for "Logins / User Accounts... You want to "Reset or Change the Supervisor Password. Do so, and to finish; remember to use the [F10 Key] to 'Save the Changes.' Thanks for using Fix' Ya, and I hope this fix it, paul7of9

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Solution: To access the BIOS set-up routine in the above scenario it is necessary to start the notebook from cold (not from standby or hibernation) whilst holding down the "INS" key. This will force the "Password=" prompt to appear. After entering the Supervisor Password a small menu will be displayed, and one option on this menu is to access the BIOS set-up ro

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