Question about Dell 924 All-in-One InkJet Printer

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The printer is not communicating with the computer. all cables are plugged in correctly

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If you are using a printserver to connect the printer to a network, please have the printserver reinstalled then reinstall a compatible printer driver on your computer.

if this is a straight com on your computer, please have the drivers reinstalled and have the uptodate drivers loaded

Posted on Nov 12, 2009

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1 Answer

Communication error


2 possible probs on this depends on if you are using Wireless or cable If wireless it basically means that your laptop or desktop computer is not receiving instructions from printer and thats why there is a communication error coming up, try just testing wireless port on another laptop to see if its a fault with the one you have,
If its a Usb cable issue try reconnecting in another Usb port sometimes some ports are usb 2.0 or 3.0 and will not be powerful enough for your printer, In addition try using another cable it could be faulty also printer cables are sometimes similar to scanner cables swap them round this depends on the male fitting though if they are the same,
another method is disconnect printer from computer and run a self diagnostic on its own to see if its working alright if ok reconnect but before you do make sure your computer is up and running first with Usb it cable plug and play which means your computer should recognise it and install software required if a disk is required make sure thats ready
Or could be something real simple like your usb or connector is not connected correctly take them out clean and put back in reboot and retry
hope this helps

Aug 12, 2014 | Epson Office Equipment & Supplies

1 Answer

Turn on line the printer


If you're getting a message that the printer is off line, it means that the printer and your computer are not communicating. First check that the printer is turned on, that the cable is plugged in securely, and that it is plugged in the correct port.

Then check your Printer Settings to make sure the correct printer is selected. Go to File, Print, Printer Name, and in the drop down menu, be certain that you have the correct printer selected.

If that doesn't work, you may need to update the driver. You can do this by going to the site of the manufacturer (for example, HP, Lexmark, etc.) and searching for the specific driver of your particular model printer. You will then have to download and install the new driver.

Jan 20, 2014 | Kyocera Mita KM-4035 Printer

1 Answer

What should i do when the cx5500 driver says communication error???


1. Disconnect the Printer cable
2. Uninstall the HP Printer Driver
3. Click the Start icon, Computer, go to the Tools menu, select Folders Options, go to the View tab and set Hidden Files and folders as Show hidden files and folders.
4. Navigate to directory c:\windows\system32\spool\drivers\
5. Delete the w32x86 Folder. If cannot be deleted download the printer patch from the hp website
6. Restart the computer with the printer cable disconnected
7. Install the HP printer driver and it will ask the printer cable to be plugged in
8. That is the time that we will be plugging in the printer cable
9. By this time the printer is communicating to the computer by now

Jun 04, 2011 | Office Equipment & Supplies

1 Answer

It won't print, says 'communication error' and 'help with printer lights'


1. Disconnect the Printer cable
2. Uninstall the HP Printer Driver
3. Click the Start icon, Computer, go to the Tools menu, select Folders Options, go to the View tab and set Hidden Files and folders as Show hidden files and folders.
4. Navigate to directory c:\windows\system32\spool\drivers\
5. Delete the w32x86 Folder. If cannot be deleted download the printer patch from the hp website
6. Restart the computer with the printer cable disconnected
7. Install the HP printer driver and it will ask the printer cable to be plugged in
8. That is the time that we will be plugging in the printer cable
9. By this time the printer is communicating to the computer by now



Hope this helps

May 29, 2011 | HP Deskjet D2360 InkJet Printer

1 Answer

Communication between my computer and printer not available


First check the cables between the computer and printer. Make sure they are all plugged in correctly. If that doesn't work, then remove and reinstall the printer drivers and software.

May 26, 2009 | Lexmark JetPrinter X1185 All-In-One InkJet

1 Answer

'Communication Not Available' message when printer cable connect


With the Lexmark printers communication subsystem you MUST let the driver ask for you to plug in the printer. DO NOT plug the printer into the USB port until told to do so.

To fix a fouled install:
(1) Uninstall the Lexmark drivers in Add Remove Programs
(2) Shutdown the computer
(3) Disconnect the printer from the USB port
(4) Restart the computer
(5) Run the Driver Installation software
(6) Cancel ALL attempts by windows to auto install the printer
(7) When the software asks for the printer connect it and continue

Nov 18, 2008 | Lexmark X2250 All-In-One InkJet Printer

1 Answer

Printer won't communicate


Verify your printer is compatible with your computer.
The printer supports Windows XP, Windows XP Professional x64 Edition, and Windows 2000

Correct communication problems between the printer and the computer.

  • Remove the USB cable from your printer and your computer. Reconnect the USB cable to your printer and your computer.
  • Turn off the printer. Unplug the printer power cable from the electrical outlet. Reconnect the printer power cable to the electrical outlet, and turn on the printer.
  • Restart your computer.

Aug 19, 2008 | Dell 946 All-In-One InkJet Printer

1 Answer

Printer won't print says USB is not hooked up


Correct communication problems between the printer and the computer.
  • Remove the USB cable from your printer and your computer. Reconnect the USB cable to your printer and your computer.
  • Turn off the printer. Unplug the printer power cable from the electrical outlet. Reconnect the printer power cable to the electrical outlet, and turn on the printer.
  • Restart your computer.

Aug 19, 2008 | Dell 946 All-In-One InkJet Printer

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