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You have installed the wrong printhead. Check the part number of your original printhead, it was probably a 300 DPI )Dots Per Inch). The image will be stretched at a ratio of 2:3. It will print, I did it the other way around installed a 300DPI in a 200DPI printer. Image shrunk but printer appeared to work.
I spent a week figuring this answer out. First Do not use the supplied software from HP for this, unless simple text is okay for you. I personally found the software to try to do everything, but nothing well. If you have even a modest image application: Gimp, Photoshop, etc, create a new image at 4.5 inches x 4.5 inches. Set the ppi to 150 at least, 300 for High Quality and create you 'label' there, then go to print. 1. in print dialog box choose 'Preferences' 2. then choose 'printing shortcuts' 3. then choose 'print on CD/DVD' (DVD icon) (confirm in papersize on right that you are printing on a cd/dvd)
4Then pull down your CD/DVD tray flap on the HP printer and load up a CD to print on. Align it to the arrows, then press print.
As long as the image is 4.5" x 4.5" it will fill the DVD perfectly --especially if you download a 'Mask' template from any printer --which you could google to find one, but it is just to give you an Idea of your 'safe print' zones, and will really come in handy for high quality labels-- don't for get to turn off that 'mask' just before saving--if it's black, or better yet, make it white, then when you save the final image it will create a beautiful white circular edge on the image so that you can better preview and so that you won't waste ink!
Disconnect the printer from the computer. Turn it off & make sure the CD/DVD tray is closed then turn it back on.
Here's generic instruction for you:
If you are receiving an error pertaining to the CD TRAY NOT BEING INSERTED CORRECTLY, please do the following:
Recommendations: -Don't force the CD/DVD tray into the printer. -Make sure your printer is powered on, and the output tray is in the upper position. -Please ensure there is at least 3 inches of space behind the printer, or the CD tray may eject.
Included, are the correct CD/DVD loading instructions. Please follow the instructions below:
CD/DVD LOADING: 1. Ensure the printer is powered on. Remove any paper from the sheet feeder. 2. Push in the paper support extension on the printer, and close the paper support. 3. Push in the output tray extensions, but leave the tray open. 4. Lift the output tray. Place one hand on the top of the printer, and pull up on the output tray until it stops. Lay the tray down in the upper position. 5. Place the CD or DVD into the CD TRAY with the white (or printable) side facing up. Note: To print on small 8cm CDs, please place the small CD ring on the tray first, then place the CD inside the ring. 6. Slide the tray into the tray guides located in the output tray. Push in the guide until the arrow on the tray matches up to the arrow on the tray guide. 7. Press the PAPER button to load the CD/DVD into the printing position. The CD is correctly loaded when the printer's POWER button stops flashing.
General tips for CD and DVD printing: -Burn data/video/images onto CDs or DVDs before attempting to print on them. -Do not use thermal-printable or regular CDs or DVDs in the printer. -Moisture or fingerprints on the printable surface of the CD may cause marks or smearing to appear after printing. -All printable inkjet media is different. Some surfaces will absorb ink better than others. If output appears banded, faded, or streaky, print a Nozzle Check pattern to confirm that all colors of ink are printing completely. If the ink does not completely dry or smears after 24 hours curing time, you may need to use the Epson Print CD tools to adjust (lower) the print density. -The only supported resolution for CD/DVD printing is 1440 dpi (aka "Photo") -Borderless printing and printing on the "inner circle" (plastic around central hole) of CDs is not supported. -Do not use the "print preview" feature provided by the Epson printer driver as it will only show the image on a blank field and does not offer a clear indicator of where the image will print. -The Epson Print CD software works best with JPG images and may not import some TIFF images.
Try running the film through the printer with no image before imaging with graphic. The film will be "pre shrunk" so that when the image is actually printed on the film, the shrinkage will be minimized. This should work unless it is a roller slippage issue.
I had the same problem and was able to get my EPSON Stylus Photo R220 to print a CD using the following procedure. This should work for other Epson Photo printers as well.
1.Open EPSON Print CD 2.When CD is ready for printing do the following: 3.Select Print from the File menu 4.When “The EPSON printer driver dealing with CD
printing is not installed” is displayed – click OK and select Manual Print 5.Set Paper Size to A4 and click OK 6.In Layout select Print Settings 7.In Media Type select CD/DVD 8.Then press Print
Try to print on a sample or spare CD, before that Click Print Position Confirmation Pattern in the Print Confirmation Pattern section.Click Print to print the confirmation pattern on the disc and remove disc..
--Using a metric ruler, measure the distance from the hole to the cross marks labeled A and B. On print cd application click file and click print and select adjust print position, click enter values then select the distance for A into the height (top) box and distance for B in the width (right) box then click on ok