Question about Office Equipment & Supplies
C-620 is a fuser low temperature error (not heating up to proper temp). need a service call to figure out if it is the heat lamp or thermistor that has failed.
Posted on Nov 12, 2009
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Posted on Jan 02, 2017
Tips for a great answer:
Broken fixing heater wire
? It takes 15 s or more for the fixing temperature to reach 50°C/122°F after the power is turned on or the safety switch is turned off and on.
Fixing unit thermistor installed incorrectly.
Check and reinstall if necessary.
? It takes 10 s or more for the fixing temperature to reach 100°C/212°F from 50°C/122°F.
? It takes 24 s or more for the fixing temperature to reach the secondary stabilization fixing temperature from the primary stabilization fixing temperature.
Fixing unit thermostat triggered.
Check for continuity. If none, replace the fixing unit thermostat.
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