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Cannot get my scanner to work

Hi its pempeit 85 again.
i was able to dl the rapidshare 600 dpi usb scanner and still windows cannot find it, although i can see it on my computer.
also i get the message
cannot establish connection with the USB scanner, please run the appropriate Utility or Configuration program.
I suspect the problem is that my new computer is 64-bit. Is it a lost cause?

Posted by on

  • pempeit85 Nov 12, 2009

    it is a GOTEC VISION SCANNER. GOTEC IS NOW leadership.com.br and I am sure that it is 32 bit hardware

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First off what is the exact make and model of the scanner. It is very possible there is not a 64 bit driver available. Once I have more information I can assist you further.
Thank you,
Lee

Posted on Nov 12, 2009

  • Lee A.
    Lee A. Nov 12, 2009

    How long have you owned this scanner? I am not finding a 64 bit driver. I would consider just buying a new scanner you can buy one for as little as 20-30$. Unfortunately technology moves so fast this type of scenario is happening a lot more then it use to. Hope this helps.
    Thanks,
    Lee


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