Question about Solis Master 5000 Espresso Machine

1 Answer

It is stuck in mode and I can't get the brew group out or the grounds bucket out. Before I have worried the brew group and it eventually starts again but no luck so far

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 1,089 Answers

Hi
First off put everything back in the machine (drip tray, dredge drawer, and push the brew unit in till you hear a click) then close the door. Turn on the machine and see if it moves. If it doesn't, then try this.

Remove the dredge drawer. Open the door. On the left side of the brewing unit, and towards the back of the brew group, there is a single screw. Remove the screw. Grab the handle and pull carefully, but firmly with a quick ****. The brew group should come out. There is a piece that remains in the machine. Slide the piece down and to the right and it will come off. Insert the piece into the hole on the backside of the brew group with the clip up. Tighten the screw and move brew group back into position. If your brew group did not come out please give us a call.
To return the brew group to the centered position, you first need to drop the funnel. To do this, look on the opposite side of the brew group from the handle. At the top you will see an object that looks like a sharks fin. If you follow this piece down you will see 2 horizontal bars on the brew group body. Push your finger between these 2 bars and the funnel will drop. Now you can push the puck slide on the left side down and to the center. If you look down through the funnel you should see a piston. This should be centered in the funnel. If not, locate the slide on the left side of the brew unit,( it should be hanging down, a flat rectangular piece attached to the cylinder) and push the slide to the right until it does. Push the press button and you are now ready to reinsert the brew group in to the machine. First you must close the door and turn on the machine without having the brew group in. You will hear the motor turn on and when it stops completely, open the door and remove the tray, now insert the brew group and replace the tray.

Posted on Nov 12, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I removed the brew group and it is now stuck in the remove position. I cannot replace it in the machine. The lever that says push is stuck in the pushed position


On the inner side of the brew group (The side opposite the hand grip) there is a small rectangular slider mechanism with a vertical tab that sticks out and a catch near the funnel where the ground coffee is deposited. This slider must be in the correct position in order for the brew group to be inserted properly. If this slider is in the upper position, push gently on the catch so that the slider slides downward about 5mm or 3/16 inch. (I am replying from memory - it is possible that the slider must be in the upper position to engage). This will realign the funnel slightly and release the thumb lever, allowing the brew group to be inserted.

Jul 27, 2014 | Saeco Odea Go

1 Answer

My brew group was stuck, followed instructions and got it out and motor turned to correct position. Put it back together and now nothing...green light comes on and thats it. No motor sound, that's i


Unfortunately I cannot locate your problem or duplicate it. The various units that turn on the red "stop" light are the grounds container, the drip tray and the brew group. When they are reinstalled the light goes out . So if your brew group was stuck and you had to force it out then you should check very carefully that there are no cracks or breaks on the back. Remember this, the brew group must "click" into place and lock so that it does not move in and out unless the "Press" button is depressed. It is possible that one of the above switches that signals the motor to start is stuck, even if the red light is out, and not allowing the motor to turn on. I don't see the reason why your brew group was stuck to begin with. How did that happen?

Nov 19, 2011 | Saeco Vienna De Luxe Espresso Machine

1 Answer

I can't get the brew group out of the machine. It seems to be jammed.


Brew group stuck?
Close service door and insert only the tall grounds container. Tilt it so it fits in under the flat coffee pat rejection scoop on the left hand side of the brew group as this is likely to be sticking out. The grounds container has a metal bit in the back that affects a magnet reed sensor.
We are trying to fool the machine into stopping at the correct location. Turn the machine on. The drive spindle should rotate. As soon as you can easily remove the grounds container, turn the machine off. You should be able to remove the brew group. The idea is to get the drive spindle (part 22 in the parts diagram) in the correct position so the water inlet in the rear of the brew group can clear the pin boiler (part 10).

How to realign/reset the machine - is another problem i am working on.

Jan 17, 2011 | Saeco Odea Go

2 Answers

The brew group is stuck and will not come out


I hope one of this two solutions solve your problem.

1- The brew group is out of place. Turn the machine on. Close the service door.
The brew group is automatically placed in the correct position.

2-Coffee grounds drawer is inserted. Remove the dregdrawer first, then the brew
group.

Jan 15, 2011 | Saeco Odea Giro Plus Coffee Maker

1 Answer

Is my "brew group" broken.


Remove the brew unit, under the white plastic valve you will notice a small chamber that might be filled with coffee grounds and water. Clean chamber.

Dec 01, 2009 | Saeco Vienna De Luxe Espresso Machine

1 Answer

Odea giro plus gear that drives the brew group has broken 3 times


The coffee is being ground too fine usually. Also not cleaning the brew group and lubricating it regularly can cause this.


The gears are standard plastic and any excessive force will cause them to break. The only things that cause excessive force to gears on saeco machines is fine coffee compacting in the brew group and/or a dirty brew group that gets stuck and does not cycle properly.

Mar 01, 2009 | Saeco Odea Giro Plus Coffee Maker

2 Answers

Vienna superautomactica found a spring


Hi,

That spring can fit in many places:-(

I put a blowprint of the brewingunit here.

de174b0.jpg

Jan 31, 2009 | Saeco Vienna SuperAutomatica Coffee...

7 Answers

Malfunction 8


I just fixed it. I saw some info from a Doctor in Hawaii who described reaching up inside the machine with some success and this inspired me (Thanks!). I had been getting Malfunction 8 for some time, and letting the machine cool (turning it off) for 15 minutes was the only way to not get the error. It always sounded like it was "straining" to make coffee. It would generally try 3 times to clear itself before the Malfunction 8, I'm sure those with the problem will recognize the symptoms. All the rinse/ decalcify/on/off stuff was temporary. We lived with this for 5 months or so. Finally, it would only get a Malfunction 8, and so became unusable, and we were considering sending it in for repair. This was the second round of Malfunction 8 problems; the first seemed to fix itself for an unknown reason. On to the fix: Unplug, remove the water tank, pull out the bucket and tray, and allow to cool if necessary. Now - smaller fingers are better - reach into the machine, palm up. Feel as far back as you can, then work your way forward, toward yourself. As you move toward you will feel a flat area about an inch wide (measuring front to back). Just back of this (away from yourself), you'll feel a crack about 3/8" to 1/2" wide. Push your fingers up into this area and feel around. You will probably feel stuff that feels like light, chunky rocks. Break these up and they should fall out. Again, small fingers are better and once I got an idea of what I was doing, I described it to my wife and she did it. There is a tendency to not feel far enough back in the machine, so be sure to find the flat place at the lowest point of the mechanism then go just past it and up to find the crack. Pulled out about five crusty chunks of burned, almost charcoal like compressed coffee. I also got about a foot of plumber's tape (the metal stuff with holes in it that's useful for just about everything) bent it with a 4" radius, and worked it up into the crack to break up any stuff we couldn't reach. Work at this until no more stuff is in there. Now, tilt the machine toward you and "pat" firmly all over to jog anything left into the crack area, and check for chuncks again. When that's done, put everything back together, move the machine to where you can work from the top. Don't start it up. Get a flashlight and a wooden spoon. Open the top "pre-ground" door and peer in. With the wooden spoon handle, poke in there and tap everything to break up any stuck things. I thought a shopvac with a small tube might work here, too, but wasn't sure whether something bad might happen. Anyway, tap tap tap about 100 times. Now start up the machine. Keep peering in; watch how the mechanism works, and don't trap the spoon handle! Now, try to brew some coffee. While it's actually squeezing out the coffee, tap some more on the "closed" mechanism to free up any more stuck coffee. Do this whole procedure 3-4 times to be sure, but don't drink any of the coffee it brews: The first ejected puck looked really aweful - it looked like about 1/3 moldy coffee; of course the machine had been sitting for 3 weeks, probably stuck in the middle of a puck ejection cycle. Anyway, the machine should run good as new. Good luck and please comment as to whether it works for you. - Woody

Aug 25, 2008 | Jura Capresso Impressa F9 Espresso Machine

1 Answer

Saeco Vienna delux


The brew group is out of place.
--> --> The brew group cannot be taken out.
--> --> Turn on the machine and close the service door. The brew group will automatically go back into place.
The brew group is out of place.
--> --> The brew group cannot be taken out.
--> --> Turn on the machine and close the service door. The brew group will automatically go back into place.
The brew group is out of place -Turn on the machine and close the service door. The brew group will automatically go back into place.

May 07, 2008 | Saeco Vienna Deluxe

1 Answer

The grounds are sloshy and the coffee is weak - I think that the coffee is leaking out as the hot water is being pumped through the ground beans


I think I have the answer to this: when mine started doing the same thing, I found that coffee grounds had accumulated and were blocking the seal of the water supply with the brew-group.
The Behind the brew-group is a clear tube with o-rings that slides into the brew group to supply water. One or both of these is clogged with accumulated coffee grounds. Try cleaning out both well.
-tony

Apr 28, 2008 | Saeco Easy Espresso Machine

Not finding what you are looking for?
Solis Master 5000 Espresso Machine Logo

478 people viewed this question

Ask a Question

Usually answered in minutes!

Top Solis Coffee Makers & Espresso Machines Experts

graybeard32301

Level 3 Expert

352 Answers

isaac johny
isaac johny

Level 3 Expert

796 Answers

Colin Stickland
Colin Stickland

Level 3 Expert

22156 Answers

Are you a Solis Coffee Maker and Espresso Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...