Question about Samsung SCH-u540 Cellular Phone
I got a new Samsung U540 and I can not get the picture id to work properly. I assigned a photo to everyone of my contacts, but when they ever call me a blank screen with their name would come up. I brought the phone back to the store and I was given a new U540. This time after assigning photos to each contact the wrong photo would appear when a contact would call me. I again brought the phone back to the store and I was given a new U540, after the store staff could not get the picture ID to work for them selve's. Now I am on my third U540 and when ever one of my contacts call me the wrong picture comes up. I have followed the steps correctly everytime. I take a picture, save the picture, assigned it to a contact. when that contact calls the right name and phone number comes up, but the wrong picture comes up as well. the picture that comes up is totally random, it could be any assigned picture for any contact. please help.
This might be a possible solution....as I have had the same problem, with 2 phones...
Finally, I went to another cell phone rep - and we FIXED the problem!
My cell phone numbers in my phonebook are all saved with "1-area code-phone number" ie: 1-555-555-5555. The problem came from when people were calling me, locally, their number would come in as are code-phone number ie: 555-555-5555. The cell phone couldn't match the caller ID perfectly, so it would alternate between blank pictures, black pictures, wrong pictures.
Re-save your numbers, without the 1, and it should work fine - well, it did on my phone! :) Good luck!
Posted on Mar 03, 2009
I would suggest getting a new phone all together.. normally with verizon they will swap u for a completely diferent model of phoen after the 3rd swap.
Posted on Jul 12, 2008
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