Question about Cell Phones

4 Answers

Bought a samsung tocco lite phone unlocked from an ebay user from United kingdom. I have AT&T cell provider. They have tried numerous times to help but because they don't see the samsung model on their resource book, they can't. WEll I am not able to send or receive picture text. I can receive and send text messages. Are you able to help me?

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  • cyah Nov 12, 2009

    okay. well my question is this then.
    my samsung tocco lite, came unlocked. i was able to send text messages and receive them. but now i am not able to send picture text but am able to receive and view picture text. so i think we can say that my phone is fully unlocked.
    any one else can help with my problem???

    unlocked samsung tocco lite is from UK bought from ebay.. fully unlocked. AT*T has helped and yes i do have mms/unlimited picture/text messaging plan. i am able to connect to the internet. i just cannot send out picture text. can you help me.

    thank you

  • cyah Nov 12, 2009

    I tried that but it is still saying sending failure due to incorrect server response. I am able to recieve picture text. but now the problem is trying to send it. don't know what else to do... I really appreciate your help! anyone else wants to try....

  • cyah Nov 14, 2009

    I've tried that but no success.

    Cannot understand why the phone won't send out picture text, simple text messages do come thru and picture text also can be retreived but why doesn't picture text.

    i think maybe to restore or reset the whole phone and maybe unlock it again?????

    why do you think??

    samsung tocco lite S5230 unlocked phone bought from ebay UK seller.... they have unlocked it and immediately i was able to call and use the phone but NOT able to get on the browser. I called AT&T and they help me put the settings on the phone and it worked.. now it's just sending out picture text that's the problem..

    thanks you all for your help!


  • cyah Nov 14, 2009

    Samsung Tocco Lite S5230
    bought from UK seller on ebay. He has not tried to help me out but just told me to call AT&T.

    The problem is i bought it unlocked. I was not able to get on the browser but with at&t help, i was able to do that. the only problem now is that when sending out picture text, it saying sending failed incorrect server response but why? I am able to receive picture text and view it without any errors. should not it be on the same transmission/mode/waveform why have you, to send and receive text.

    at&t tried to help me out even tried to say it was a soltice phone. i tried to get settings earlier but it won't since this phone is from UK and not on the USA phone list.

    anyone out there with any help!!

  • cyah Nov 14, 2009

    I would like to thank all of you who have tried and helped me out with my problem. I will continue to trouble shoot and maybe with the first solution to try and restore the phone/unlocked it again and see how that works. Thanks again! Much Aloha!

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4 Answers

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  • Master
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I'm gonna try to help you once again to try to help you, with taking the risk of losing more points and losing the chance to make extra money on this site.

Its just simply a compatibility issue your phone and at&t server like i discussed with you before. I've done more research after the last decline because i wanted to be 150% sure what I told you before was correct.
and the settings i gave you for the server was correct also.

I know its not our phone but the iphone is the exact same way. when it first came out. The picture message servers info where programed into the phone.(this is diffrent then what at&t has given you b4, they gave you the itnernet, and the standard sms protocols) You coudln't add it cause the software on the phone didn.t allow it.

now you can send picture from your phone but you have to do it as an e-mail.

example: theirnumber@mms.att.net is what you wold send the text to who ever u wanna send the pic 2 if their at&t only.



The e-mail above only works if thier an att*&t phone. I do not know the e-mail addy right to a phone for t-mobil or other networks. Your friend or who ever your trying to text a pic to should call their carrier, if not at&t and ask what the mobile e-mail address to their phone is. if they are at&t/cingular customers then follow the example addy above to send them a pic. Right now this is the only way you can send a pic.

i understand your frustration on this i had to throw my iphone away because it wouldn't send any pics either for the exact same reason your having issues with your phone.





Posted on Nov 14, 2009

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  • Cell Phones Master
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Hi,

If AT&T cannot send a text to enable MMS (Multimedia Message Sending) they you will have to use and online service to configure it for MMS.

Please be aware that there maybe a small charge for this.

Go here to configuremyphone.com and fill in the details of the phone. Have your exact model number ready and your cell number to.






https://www.configuremyphone.com/mms






Good luck.

Posted on Nov 13, 2009

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Hello and thank you for using Fixya's services.

I am not 100% positive this will work but definetly worth the try.

Go to AT&T support site here. Choose any Samsung phone as I hear the settings are all the same on most.

Scroll down and find "device setup"

Click on MMS (picture messaging settings)

Follow the page entirely and of course, these instructions are not for your phone, so it will take some trial and error to find the location for the settings.

Please let me know how this goes and if you have any questions.

Posted on Nov 12, 2009

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  • Master
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Hi,

This is the issue with the LOCKS that your phone is not FULLY UNLOCKED..

Actually the Phone can be locked in 5 things they are Network, Network subset, Service provider, Extended, Corporate..And the phone should be unlocked from all the feature to enable using all functions..

If your Phone is unlocked from the network, then you can use all the other SIM to make and receive calls,

IF your phone is unlocked from Network subset, you can use the various function such as additional features in the others network.
Similarly all the other feature should be unlocked and the lock status should be set as 5, to fully use the unlocked phone, If any LOCK remains LOCKED, then you wont be able to use features such as CONTACTS, SMS, GPRS or PICTURE MESSAGE(which is MMS subset of GPRS) and other service proviced by the Network

So the solution is Ask the person who unlocked our phone to UNLOCK all the feature or all the LOCKS, else take the phone to local unlocking shop to unlock the phone fully...

Please leave me comments ,if you need furthur assistance
Thanks for using FixYa!
RNJ VINODKUMAR

Posted on Nov 12, 2009

  • Vinod Kumar
    Vinod Kumar Nov 14, 2009

    If the unlocking works, please accept my solution and rerate this solution...



    Thanks

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