Question about Brother IntelliFax-2820 Laser Fax

1 Answer

Error message-Close the back cover

My brother intellifax 2820 has an error message that says 'close the back cover'. I doesn't appear to be open, I have opened and closed it. It still say the same thing

Posted by on

  • Anonymous Mar 29, 2014

    even if it is closed

×

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 417 Answers

It appears that you have a broken back door have a look on the door to see if there is a broken piece of plastic as when you shut the rear door a tab pushes against a push switch letting the machine know that the door is closed. if you cannot see a broken piece then the switch it faulty try this by push a flat screw driver on the switch and check if the message disappears.

Thanks J

Posted on Jan 07, 2008

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Error message "close back cover"


1. Maybe a Paper Jam below the drum
2. A lever on the inner back cover is missplaced

Mar 16, 2015 | Brother IntelliFax-2820 Laser Fax

2 Answers

What we can do for brother fax-2820 " DRUM ERROR"


open front cover with the machine on and press the options key.message will appear replace drum unit then select 1 for new.close cover

Oct 25, 2012 | Brother IntelliFax-2820 Laser Fax

1 Answer

Back cover open message although cover is closed


Open the top and back covers. If you see any jammed paper or
other item, gently pull it out, then close the covers. If the error message
remains, open and close the covers again. If the FAX/MFC cannot reset
itself and return to the date and time prompt, it will display MACHINE
ERROR XX. Please call Brother Customer Service
and tell them the Machine Error number at:
In USA:
1-800-284-4329
In Canada:
1-800-853-6660
In Montreal:
1-514-685-6464

Jan 15, 2011 | Brother IntelliFax-2820 Laser Fax

1 Answer

Back Cover Open Close The Back Cover Is Message I'm getting. What is the Problem?


Open the front cover and remove the drum and toner(cartridge).

There should be a paperjam in the machine. It reads back cover open because the piece of paper is covering the sensor for the back cover.

May 31, 2010 | Brother IntelliFax-2820 Laser Fax

1 Answer

Jammed paper


There are 3 places to check for jammed paper.

Turn off the fax machine, then remove the tray and open the back cover, and open the front cover to remove the drum and toner (cartridge) and look inside machine.

After you find the jammed paper put the cartridge and tray back in machine and close all the covers.

Error message should go away.

Apr 06, 2010 | Brother IntelliFax-2820 Laser Fax

2 Answers

Can't reset "change drum soon" message Brother Fax 2820


Open the front cover and press and hold -stop,reset button

Sep 14, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

Change toner error brother 2820 mach has new brother toner ctg


with machine on, open front cover, press the "options" button, you should see "replace drum?" press the "start" key then 1 then 0. display should show accepted for a couple of secs. then show cover open. close front cover and message should be gone. if not, you will have to contact Brother.

hth,
razors

Jan 23, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

Error message won't go away.


This message would continue to appear if the drum counter was not reset when you replaced the drum. To reset the drum counter, follow the instructions listed below.

  1. Open the front cover.
  2. Press the Options key on the control panel.
    The display will show "REPLACE DRUM - 1.YES 2.NO".
  3. Press 1 to reset the drum count.
  4. Close the front cover.

May 16, 2008 | Brother IntelliFax-2820 Laser Fax

2 Answers

Fax fixable? error msg


We call the moose method of clearing paper jams, the RCMP method, cuz they only know how to shoot to kill. You did good. Except, there is no such thing as "Bending" anything. The term is "re-form."

Dec 21, 2007 | Brother IntelliFax-2820 Laser Fax

1 Answer

Problems sending and receiving faxes


then there is a sensor problem, here is the manual check troubleshooting section

http://www.retrevo.com/s/brother+2820+fax++manual

Sep 07, 2007 | Brother IntelliFax-2820 Laser Fax

Not finding what you are looking for?
Brother IntelliFax-2820 Laser Fax Logo

647 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

James Cagle
James Cagle

Level 2 Expert

478 Answers

Samyfam
Samyfam

Level 3 Expert

379 Answers

Victorman
Victorman

Level 3 Expert

846 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...