Question about Lexmark Optra S 1855 Laser Printer

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It started getting jammed recently quite often and generally happens when the paper tray isn't full. It usually either gets jammed near the tray or in the back.

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I take it that you getting mutiple different jams and pretty often correct? these printer use a paper size select pcb when these start to go bad the paper size can be change every time you close the drawer or every other page you print. print your network page and see if it prints as big as the page if its smaller the printer thinks it has smaller paper if the lower black line of the box around this page is missing it thinks it should have longer paper. this board is located behind the metel box the logic board is mounted in. for cheaper prices,instruction and support for your lexmark lasers go to L-tech4u.com write an email if you dont see what you need listed they will have it

Posted on Dec 07, 2009

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Paper sticks in top feeder tray.


I'm guessing by top feeder tray, you are referring to the manual feed tray.

If the paper is getting stuck midway into the printer, and you have taken the time to clear all paper jams, torn piece of paper, paper clips or staples that might act as an obstacle to the paper path, then usually the problem is a defective or non-operational optical sensor.

I had this happen to me on a Brother MFC-8840DN recently. I took some compressed air and pointed the air at what I felt was the area of the optical sensor. This helped blow the paper dust or loose toner powder from out of the optical sensor and the printer began working again just fine.

If you're not sure where the optical sensor is, after you have removed the toner cartridge and drum assembly, just spray compressed air over the entire area. You might wish to wear a dust mask or do this outside to prevent inhaling any paper dust or toner.

The small optical sensor usually has a small plastic arm attached to it with a flapper that moves in between a small "U" (The emitter and receiver are mounted in the sides of the U). This arm can get broken or jammed.

If cleaning the optical sensor doesn't work, then probably you will need to replace it. You can call Brother Customer Service at 877-436-2665 and see if they can give you the part number and sell you the part. If you can access the sensor, generally replacing it is pretty easy.

Let me know how it goes and please vote a Thumbs Up if you find this answer helpful.

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Canon imageRUNNER 2200 paper tray 1 shows empty when it is full. Using letter paper with portrait orientation. Dial is set correctly for letter (LTR). (tray 2 is letter in landscape orientation. Dial is...


Please check that there isn't any paper jam behind the tray in the machine, this will block the connection from the tray to machine and prevent the paper lift mechanism from raising up into proper position. Hope this helps.

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My Brother MFC-9840CDW keeps jamming every time I print mailing labels. I've had it four 1.5 years with no trouble. The label gets stuck and I have to pull out the toner tray to fetch it. I also...


hello, sounds like there are many possible solutions for you machine, first with paper jamming, are labels going thru manual feed tray, or paper tray, it might be possible that mp feed roller needs cleaning or replacing. if paper tray, simple would be feed roller, clean or replace, if jams continue with normal paper from paper tray, the problem will be front door, i have yet to be able to repair paper jams when front door assembly fails. as far as colors, both drum and toner can cause this problem, if using 3rd party toner, this will also cause some color problems. sorry no real quick fix for this machine, i've tried.

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Paper Jam. It starts printing and stops half way through its print cycle, says paper jam, in fact their is no jam.


check if this is happening from all trays... if such clean the paper feed rollers... if still happening clean any other rollers in paper path... if still happening then you have a bad sensor that keeps tripping at the wrong time... but more than likely this is only occuring with one tray... clean your feed rollers and it should be ok... still not ok... then replace feed rollers... there is also the possibility that your fuser is shot... your can tell if your fuser is shot if... when you put your hand near it... it doesn't feel like it could burn you... if you can actually get to touch it and its cool to the touch... then you got a bad fuser...

Dec 18, 2009 | Office Equipment & Supplies

1 Answer

Error message says"out of paper" when paper tray is fully loaded


check and make sure that the paper is in near the rollers enough that it senses the paper and picks it up. try lightly pushing the paper down toward the rollers as it is suppose to pull one sheet through the feeder. hopefully, you didnt pull too hard on getting the 'jammed' paper out that it may have caused a misalignment in the feeder. try assisting the paper, that usually fixes it. hope this helps!

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There is paper jammed in the printer - I can see it when I look through the paper tray but cannot reach it to try and pull it through. does the paper tray come out?


paper tary should come out not for sure, I have a Brothers HL-2140 when my printer get a paper jam I have to remove the toner cart, to get the paper out then press the start botton for it to print, Hope this helps you some

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Paper Jam Errors


switch off power to printer and switch on again, worked for me

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Paper transport does not work; terrible grinding noise


I took mine apart from the back and put it back together and it worked. It is probably due to moving it and the bottom paper tray alignment gets out of whack. I inspected all of the gear train and didn't find any worn or missing teeth. I suspect a paper jam started it and the user turned the printer around to open the back door. Since the handles are on the printer the tray doesn't move with it which allows it to separate and possibly jam a pickup drive gear.

Nov 08, 2007 | Dell 3000cn Color Laser Printer

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Brother printer jams all the time


Be sure the paper tray is not over full and maybe even fan the paper before loading. Check all the corners that hold the paper as they are usually adjustable for different paper sizes and sometimes move or become unattached. The paper must lay flat and snugly in all places in the tray to load properly.

Mar 28, 2007 | Brother MFC 420CN All-In-One InkJet...

1 Answer

Paper Jam at 2


Its probably not picking up paper from that tray, thus the jam error. For me that is typically because the tray isn?t pushing the paper up high enough to be caught by the pickup roller or the pickup rubber band is worn.

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