Question about Kenmore 46462 Front Load Washer

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Have f21 error that is flashing. The machine just stopped. It's like it won't drain the water.

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"F21" is a Long Drain error code. This indicates that you have an obstruction somewhere in the drainage system. In most cases, this means you probably have a clog in the drain pump. The following link explains:

http://www.fixya.com/support/r1484065-f21_error_code_whirlpool_duet_kenmore

You may have something getting caught in the pump impeller and slowing it down. Included is a follow-on link that explains how to check the drain pump to clean. You may also have to remove the inlet hose that runs from the bottom of the wash tub to the inlet side of the drain pump. Debris can commonly clog in this area as well causing the drain cycle to fail.

NOTE: If these preliminary measures do not correct your problem, you may have to replace the drain pump. It does not take much to damage the pump impeller or motor. Since the error code is generated if the drain cycle exceeds 8 minutes, if the pump is damaged and can't pump at the required volume, the error code will continue to appear until the pump is replaced.

NOTE: The "SUDS" error can commonly occur with the F21 error code as this is can be generated when air is sensed in the drainage system.
If the door won't open it could be jammed due to the program being interrupted.

If you have questions about this repair, or require additional assistance, please let me know. I hope this helps you.

Posted on Nov 12, 2009

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I have a maytag 5000 series washer. We are getting an f21 error code. I unscrewed the white drain filter and cleared it. There was little in it. I keep getting the f21 error though. Can you help?


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Feb 09, 2016 | Maytag Washing Machines

1 Answer

Flashing code F21


EXPLANATION AND RECOMMENDED PROCEDURE
F21 LONG DRAIN
If the drain time exceeds 8 minutes the water valves turn off.
NOTES:After 4 minutes the "Sd" error will be displayed, then
4 minutes later the "F/21" error code will be displayed. Press
PAUSE/CANCEL two times to clear the display.
Possible Causes/Procedure
1. Check the drain hose and make sure it is not plugged or
kinked.
2. Unplug washer or disconnect power.
3. Check the electrical connections at the pump and make sure
the pump is running.
4. Check the drain pump filter for foreign objects.
5. Plug in washer or reconnect power.
6. If the above does not correct the problem, go to step 7.
7. Unplug washer or disconnect power.
8. Replace the pump.

Aug 16, 2015 | Washing Machines

1 Answer

Flashing display 7 mins into cycle. Water drains away and eventually display goes blank. Help?


Do you get an F21 code or some other code.

An F21 code means the water is not draining away properly. There may be plugged pipe.

Here are some tips to help you:

1. Check to make sure the washer's drain pipe is draining properly.
2. Check the drain hose to see if there are any kicks or clogs in it.
3. Check the washer for excessive subs. Sometimes excessive subs can also keep the water from draining.

Of course, the above tips are useful only if you have a F21 code. If you have other error codes, you'll have to look at the manual that came with the machine.

Feb 22, 2013 | Washing Machines

1 Answer

What does F21 mean?


The "F21" error code indicates it takes too long for water to pump out of the tub. This can be caused by using too much High Efficiency detergent or using too much of the wrong kind of detergent. This error code can also be caused by debris clogging the drain pump. Is the error continues after you clean the filter, then you will need to replace the drain pump with this new one.

Oct 20, 2012 | Kenmore Elite HE5t Washer

1 Answer

Won't finish cycle 21 F- flashing on panel


F21 error code is indicating that it is taking too long to drain water.

Your details indicate that you are using too much detergent or the wrong type of detergent and causing excessive suds. The drain pump can not pump suds out. The washer requires HE (High Efficiency) detergent formulated for front loading washers.

Cut back on the detergent and it will most likely operate correctly.

NOTES:
* After four (4) minutes the "Sd" error will be displayed, and then four (4) minutes later the "F21" error code will be displayed.
* Press STOP two (2) times to clear the display.

Possible Causes:
- Using too much High Efficiency (HE) detergent and causing too much suds.
- Using NON-HE detergent causing too much suds.
- Kink in drain hose
- Debris or foreign objects in drain pump filter.

The drain filter is located behind the lower access panel.

NOTE: Disconnect the power cord before removing the lower access panel and cleaning out the drain pump filter.

Remove the two screws (key#21) securing access panel. The filter cap (key#14) is removed by turning it counter clockwise. NOTE: Be sure that all the water has pump out before removing the cap. Have some large towels handy because there will be water coming out the filter/pump once you remove the cap. Check and clean the filter and remember to reduce the amount of detergent and the washer should perform as designed

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Hope helps (remember to rate and comment this free answer)..

Jun 10, 2011 | Kenmore HE2 Plus Front Load Washer

2 Answers

F21 is flashing,... what is this


If the drain time exceeds 8 minutes the water valves turn off.
NOTES:After 4 minutes the "Sd" error will be displayed, then
4 minutes later the "F/21" error code will be displayed. Press
PAUSE/CANCEL two times to clear the display.
F21 washer drain time exceeded

Possible Causes/Procedure
1. Check the drain hose and make sure it is not plugged or
kinked.
2. Unplug washer or disconnect power.
3. Check the electrical connections at the pump and make sure
the pump is running.
4. Check the drain pump filter for foreign objects.
5. Plug in washer or reconnect power.
6. If the above does not correct the problem, go to step 7.
7. Unplug washer or disconnect power.
8. Replace the pump.

Feb 04, 2011 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

What do you do if you get an F21 code on a Kenmore Elite HE 3t steam front load washer


The F21 error code is an indication that the unit has a too long of a drain out condition. If the control call for the unit to drain & the water does not drain out in 8 minutes or less the unit will stop & flash the F21 error code. I would recommend checking the drain pump & pressure switch circuit.

Mar 06, 2010 | Washing Machines

1 Answer

My whirlpool duet front load washing machine stops in mid cycle


F21 = LONG DRAIN ERROR

If the drain time exceeds 8 minutes the water valves turn off. After 4 minutes the “Sd” error will be displayed, then 4 minutes later the F21 error code will be displayed.

Press PAUSE/CANCEL two times to clear.

Procedure:

1. Check the drain hose and make sure it is not plugged or kinked.
2. Unplug washer or disconnect power.
3. Check the electrical connections at the pump and make sure the pump is running.
4. Check the drain pump filter for foreign objects.
5. Plug in washer or reconnect power.
5. If the above does not correct the problem, go to step 7.
6. Unplug washer or disconnect power.
7. Replace the pump.


Alternative Procedure:

If the machine cannot be forced to its diagnostic mode then:

1. Disconnect the washer from the power supply and water supply.
2. Remove the top panel by taking out the three screws in the back of the washer. The pressure switch is right on top.
3. Remove the Molex connector from the water level switch / pressure switch.
Refer to the picture below.
4. Reconnect the power supply but not the water supply.
5. Power the machine. The machine will enter diagnostic mode.
6. Power off the machine.
7. Replace the water level switch / pressure switch.
8. Reconnect the water supply.
9. Power on the machine it will work without error

Oct 02, 2009 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Error code F21 - thanks for your help


The F21 error code is an indication that the unit has too long of a drain out condition. If the control calls for the unit to drain & the water does not drain out in 8 minutes or less the unit will stop & flash the F21 error code. I would recommend checking the drain pump & pressure switch circuit.

Clear pump of debris. Tilt machine. Take off front panel. Unscrew large white drain plug. Remove debris.

Unplug from power source...remove front lower panel (3 sheet metal screw wirh 1/4" drive head located on the lower lop of the panel)...open pump strainer (looks like a large stove knob, Turn it counter clokwise, lookout! lots of water will gush out... back flush the pump by filling the outet of the drain hose ( this may dislodge debris that may jam your pump)...re-assemble, plug to power, and turn-on. That will help get rid off the debris.

It can be done if you are patient and able to figure out how the plastic thing comes apart. Good luck!

May 09, 2009 | Washing Machines

2 Answers

My washer stops in the middle and flashes F21?


Hi and welcome to FixYa,

An F21 error code indicate drain problem. Might you want to inspect/clean the drain system from the filter to catch basin to impeller, pump/valve and drain hose. To do this, the bottom/kick panel ahs to be removed. A bit of a messy job so pls be prepared with paper towels and other absorbent materials.

Good luck and Thank you for using FixYa. Happy Holidays.

Dec 08, 2008 | Kenmore Elite 45986 Front Load Washer

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