Question about Microsoft Xbox 360 Console

1 Answer

Xbox 360 i power up my 360, i hear the start up but the entire screen is black with white squares here and there. i know i am on the right channel, i have unhooked and rehooked all the cables. my friend said he thinks its the video card. what do yall think, and how or where could i get the stuff to fix it?! -a troubled gammer

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert who has written 7 tips or uploaded 3 video tips

  • Expert
  • 120 Answers
Re: xbox 360

If you were noticing graphical artifacts on the screen before this issue occurred, and then your system blacked out you likely burned out the video card. I've heard of this happening many times and usually the first sign of impending failure is crazy graphics issues, usually followed by a random shutdown and failure to start the graphics after the crash.

You likely need to have the system serviced. You'll need to contact microsoft and hopefully they can help you out.

Posted on Jan 08, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

2 Answers

I have no picture but hear the sound of the system on my tv

It could be 3 things:

Your tv connections are disconnected and need to be replaced. See if anything else works when plugged into these connections.

Your cable cord could have a disconnect internally and the cord needs replaced.

Your graphics card on you XBOX 360 is shot any you need to replace it.

Good luck and please rate my solution accordingly.



Jan 23, 2010 | Microsoft Xbox 360 Console

1 Answer

Black screen from downloaded xbox classic game


Jan 14, 2010 | Microsoft Xbox 360 Console

1 Answer

Memory or video Issue?

Try unplugging everything and letting it sit for a few minutes. 10 is a good safe number. Plug everything back in and try again. If this doesn't work, you have a serious issue that microsoft needs to address and fix.

Oct 04, 2009 | Microsoft Xbox 360 Console

1 Answer

Screen turns black with white dots when i turn on my xbox 360

unplug all cords and reconnect them firmly should fix problem

Aug 05, 2009 | Microsoft Xbox 360 Console

1 Answer

Picture won't come up on my xbox 360.

When it is starting up push down y and pull the right trigger the console will reastart on default settings and u it will show the picture if this dosent work try when you hear the menu screen come up. It worked for me but now i have lines going acroos hopefully you wont have tht problem

Jun 29, 2009 | Microsoft Xbox 360 Console

1 Answer

My Xbox 360 is in black and white, it also has no sound!!

The problem could lie in the audio video cable or Hdmi cable. Try replacing that or even taking the 360 back for a new one. If thats not the solution then it could be the input on your tv.

Mar 15, 2009 | Microsoft Xbox 360 Console

1 Answer

Purple "tears" on my 360 when i turn it on, no picture.

this happens when your xbox overheats. its happened to me a few times too.


Feb 04, 2009 | Microsoft Xbox 360 Console

1 Answer

No screen on the Xbox 360

right do the towel trick it works. wrap the 360 in 2 towels and leave it on for 15 mins. then go bk to your xbox un wrap it. put it near a window if possible ( i did and its working fine) due to it being near a window you will get no overheating and its well ventilated.

Dec 14, 2008 | Microsoft Xbox 360 Console

Not finding what you are looking for?
Microsoft Xbox 360 Console Logo

105 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Video Game Consoles Experts

Troy Gorman
Troy Gorman

Level 3 Expert

508 Answers

Pablo Gonzalez

Level 3 Expert

733 Answers

Martin Murray

Level 3 Expert

1614 Answers

Are you a Microsoft Video Game Console Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides