Question about Samsung CLX 3160fn All-In-One Printer

2 Answers

Invalid Imaging Unit and Toners

All of the sudden got this Invalid Imaging Unit, Invalid Black Toner, Invalid Cyan Toner, etc. Samsung sent me a new imaging unit - same problem. Samsung sent a technician to replace the main circuit board - same problem. Any suggestiions?

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  • Anonymous Feb 14, 2008

    obviously the toners are Country coded - I bought on CLX-3160FN in South Africa (and the same one in Switzerland) and the toner I brought from Switzerland (which works in the Swiss one) gives a "wrong toner" message on the South African one. When I fit a Toner bught in South Africa it works...

    The package, and Code is everything the same except the last 3 letters on the type code. It says CLP-K300A/ELS on the Swiss toner and CLP-K300A/SEE on the SouthAfrican Toner....

    Can't beleive it but that must be the problem ....

    John

  • prinxx Apr 04, 2008

    I have the same problem, i bought this samsung CLX-3160FN printer from italy, which i installedi in my office in NiGERIA. after 3months i started getting message of invalid imaging unit. Ihave bought another sets of toner and still keep getting the same message invalid imaging unit, cyan toner, etc. having read the suggested solution, i have noticed that the code on the toner and the imaging units were different. please let me know must the toner and the imaging unit have the same codes? if so, why did the printer come with a toners having different Serial number. please let us have an urgent answer as los of job hours and value is huge.or does my imaging toner have a problem? Thank you Prince- Nigeria.

  • Anonymous Jun 12, 2008

    I've had a CLP-550N for a couple of years. It has suddenly started giving me the invalid cyan toner message. I jiggled the Cyan toner and it went away. Then it came back after I replace Magenta. Now I can't get it to go away. I bought a brand new cyan cartridge - didn't help. Don't waste your money on a new cartridge if you have this problem.

  • Anonymous Sep 10, 2008

    reset

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Sorry about my last post. I didn't realize that it would be placed unter solutions. BUT I did get a resolution from Samsung. They passed me to the advanced team and they suggested I use a special code they gave me to reset all the machine. As I said before the machine was giving me an error that all the toners and the imaging unit were invalid. Samsung said to try this and if it didn't work they would send me a new (refurb) unit. They said to press in sequence <menu><#><1><9><3><start (b&w)> then when the unit cycles it will ask to imput the country, in my case I entered the US. The machine will then reset itself and all the cartridges and imaging unit should be reset to work. IT WORKED!! The machine said to wait while it re-installs the toners. When it did the red warning light turned off and the printer is working great. Hope this helps.

Posted on Aug 18, 2008

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My Samsung CLX3160FN was working flawlessly till a surge hit it. The network connection stopped working. But everything else worked fine, it copied beautifully, faxed great, scanned like a champ, just did not do it over the network any more. Samsung was real fast about sending me a new main board and a technician to my house. Now nothing works. It is giving a red warning and says all the toners and the imaging unit are invalid. The technician couldn't figure out what was wrong. He said he would order me a new printer. I just hope I get a new one and not a refurbished one. Mine worked great and I hate to get a problem unit from someone else. The technician said he believes that the new card has a bios problem in it and was not properly programned for my printer.

Posted on Aug 13, 2008

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