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Ink cartridges Hi there, I can't seem to find this model on your site but it's driving me crazy! It's brand new - just been delivered and all set up except the print cartridges which I just can NOT install. There's a black cartridge (B) and a colour (C) and the housing for this is on the left hand side inside the body of the printer - probably similar to other models (hopefully). The instructions tell you to put the cartridge into this well and then push forwards.. and then upwards to click into place. Both should look like 2 boxes hanging with a grey line (the lid) around the top. I can get the black one in, but the colour one is proving impossible as when I do manage to get it in it just appears to be loose and falls out if you push it to the right hand side. The top of the housing for C looks slightly bigger than for B and juts forward a small bit. I know this is difficult to do by email, so just trying my luck with you really before I haul it off to a computer shop or lob it out the window! All suggestions gratefully received. Thanks.. Dianne :o)

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  • Di-diddley Jan 08, 2008

    Hi ZZRuss and thanks for your reply :o) I put the model in the subject field but I see it hasn't shown here. It's a Canon PIXMA MP210 All in One Photo Printer (couldn't find the exact model on your site so I don't know if it's a new model).



    The cartridge slots are on the left and fixed with 2 wells for the cartridges. I have 2 printers at work and never had a problem with installing the ink on them, but have never seen such a daft design as this! The problem is that I can get one cartridge in, but as the colour cartridge housing juts forward slightly and from what I can see of the mechanism behind it - it's the same as the black - yet it just won't click in tight like the black one. The instructions state that the printer must be on and if you leave it over 10 minutes the "FINE" cartridge moves - thus close and reopen. I've spent hours fiddling around with it. Anyway.. I appreciate any suggestions you might have :o)

  • Di-diddley Jan 08, 2008

    Hi again.. If but only I could magic you over here to see how frustrating this is! Well I've tried again and probably for the 600th time. For the sake of my sanity I'm going to put this damn printer back in it's box whilst attempting not to scream unmentionable nasty words at it.. put it in my car, drive it to a shop and stand there with hands on hips challenging someone to carry out this "quirky" (restrained myself from calling it otherwise) procedure! And I'm most intrigued to see if it can be done! And if it can (which it surely must?) then where the hell I'm going wrong. Having said that.. I've just figured out how to put the staples in a staple gun after staring and pacing to and fro in front of it for the last 2 months.. lol



    I salute you Sir! Thankyou so much for your time and efforts. If I get it sorted, I'll post back with my findings.. *nods*



    All the best

    Dianne :o)

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I really need the model number and manufacturer to really be able to answer you. What I gather here is that MOST printers require you to put the printer in a REFILL type mode that centers the cartridge slots in the middle where you can get full access to them. I'm not sure you have done this -- and if you didn't you might not be putting the cartridges in the right place.

Posted on Jan 07, 2008

  • Russell Anderson
    Russell Anderson Jan 08, 2008

    I was looking at the quickstart guide for your printer. You can download one at:

    http://www.retrevo.com/search/v2/jsp/dow...\

    Page 36 has a the procedure of how to replace the cartridge. Page 37 shows that the cartridge seems to go in front first as you push in and down at the same time. Yes -- it seems strange, but every devices has it's quirks. I would make sure you have removed all of the tapes and cardboard from the cartridge first, and try it again. Don't know if this helped or not, but here's hoping the best for you!

  • Russell Anderson
    Russell Anderson Jan 08, 2008

    Page 36 said to make sure the printer was OFF... So perhaps this might also be something to try. Strange instructions.

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