Question about Brother IntelliFAX 1270E Plain Paper Fax

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Paper jam what can we do to solve the issue of paper jam. there is no paper jam in the machine and the machine sends faxes ok. Because of the error messge, we can't get receipts

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There is either a jam in there somewhere where you can't see it, or if it clears, the feed roller is not feeding the paper, in either case you probably need a tech.

Posted on Jan 08, 2008

  • John Hathaway Jan 08, 2008

    oops I was thinking of the 4750, in the 1270 there may be something blocking the paper path where the paper feeds in, customers are great for dropping paper clips and what not in machines, or maybe a bent mylar holding the paper back



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Won't intialize

To clear paper jam issue :

When trying to use your Brother machine you get the message "Unable to _____". The blank may be the word Change, Print, Scan or Clean and these words may vary from model to model.
This message is a general message and will appear for different reasons. It often indicates a paper jam or a mechanical issue. Complete the following to determine the possible issue.

Check for foreign objects, such as a clip or ripped paper, inside the machine.
Open the scanner cover by pulling up on the lower right corner of the cover. Look inside the machine and remove any foreign objects. If you see jammed paper or another item inside this area, gently pull it out and then close the scanner cover securely.
If the error continues to appear, the machine may have a mechanical problem.
If the error message continues to appear, the machine will need to be reset. Resetting the machine will erase all faxes in memory and the Fax Journal Report. However, there is a way to transfer faxes in memory and the Fax Journal Report to another fax machine to print them out. Do the following to transfer the data and reset the machine

You may have to copy and paste the link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

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Code 43 is a line error according to Panasonic.

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I had the same problem- jam error with no paper in it. I tried all of the suggestions to no avail. So as a last resort before I went and purchased another one I unplugged it, picked it up, turned it upside down and whacked it a few times. To my surprise when I plugged it back up it worked just fine! Haven"t had any problem since. I don"t reccomend this but as a last resort, what the heck!

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