Question about iLO (2 GB) MP3 Player

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My ilo mp3 player is ruining christmas.....

First it stopped downloading songs at half capacity. now i cannot delete songs even from my computer. real player and the mp3 player will not recognize the music as the correct format when it clearly shows it is in mp3 format. also the device has downloaded songs that were not chosen from the playlist (how bout them apples). now when i try to control the device in any way, my computer freezes and has to be restarted. real player, the songs on real player, and the mp3 player function fine as separate entities but together they wreak havoc
on the earths magnetic field and will soon cause unparalleled destructive forces as well as the earth's newest planetary cleansing ice age. thank you for your efforts
Sincerely......signed Hovering Over Garbage Disposal With Less Than Stellar Christmas Present(no offense aunt shirley)

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This is the worst mp3 player ever invented - i have to tell you this up front. There is no driver, the company does not support the product anymore - I would return it now while you still can.

Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Posted on Jul 05, 2008

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Posted on Jan 02, 2017

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I can not delete songs off of my mp3 player that i downloaded from a previous rhapsody account! it just shuffles through all the songs and wont stop on any of the old account songs untill it comes across...


Hi landonswaim7...

Deleting Files,Pictures,Videos,Audio Books, Apps,etc. from MP3 Player/Ipod
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BIG WARNING: DO NOT DELETE THE FILES NEEDED TO OPERATE YOUR MP3 PLAYER.
Hook up your mp3 player to your computer
Go to your desktop and double left click on "My Computer"
When it opens you will see listing that says "Devices with Removal Storage" your mp3 player should be listed there.
Right click on your mp3 player, and a window will open, right click on "Open" and now your files/songs should be visible.
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well if you can still connect it to your computer just format the mp3 this should work after the format just go to WMP and sync your music

Formating:

1. connect mp3 to computer

2. got to "My Computer "

3. find the mp3 in the computer

4. right click on the mp3 drive

5. click on "Format"

6. click on ok


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You have to make sure that the device is on MSC mode...then make sure your device is plug in to the computer..Then go to programs - accesories - windows explorer, find the SanDisk in my computer1.gif, go to media, music and delete them from there.
Either under sync pane in windows media player it will show your music when it's connected. just click the plus signs for what song you need to get rid of, right click and click delete.
Hope this helps
If you still not able to delete it let me know so I can have you try something else...
P.S.Please rate accordingly...
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I've found out how to help this problem. What you have to do is re-download the firmware and reformat the data area.

Download from this site: http://support.rcaaudiovideo.com/downloads.aspx?product=25
(If this doesn't autolink, copy and paste it in your browser's address bar.)

And when you run it, click the checkbox for "Format Data Area." When the message comes up saying you want to delete all the files, click "yes-" it's worth deleting all your songs if it works properly afterwards.

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