My Tungsten E got stuck in the on position which drained the battery. I have now discovered that all my data has been lost, is there anyway to retrieve this data??? I have never backed up the data on a computer so all info was on the Palm.
Thanks in Advance
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If it is not turning on at all then more then likely the battery is dead. Try plugging it into the charger and leaving it for over night. Then try turning it on. If that doesn't work you may need a new battery. I would not recommend doing this yourself s it involves some soldering. I had a friend of mine change my battery and it didn't quite work right after that. I am also including a link for the free chat feature that palm has. I have used it several times and have always had very good results. Best wishes.
At the bottom of this page it says Palm Chat. Click on the chat now and follow the online prompts.
Battery is not a known issue for this model, However 3rd party batteries causes some self discharge issue. Make sure the battery is not defective. The little charge circuit on the battery might have different threshold voltage also. Normally battery should show around 4Volts when fully charged. After save your data try full reset and complete discharge of the battery and try again
This means your battery must be as dead can be. Therefore it seems to be getting straight power only when you plug in the charger. Or your on/off button is dead.
Are you able to turn it off/on when you have charge plugged.
If so then I suggest getting a new battery for the E2 Palm and you should be back up and running.
If this is not the case then it is your on/off button in which it could be just the contact or the switch itself. I can suggest someone in US if you like, else I can handle it but I am in AUS.
The simple answer is.. i'm sorry to say it so simple.. no.
Here is why. PDA's have volatile RAM memory. This means that when the battery, back-up battery are completely drain out, they cannot keep up powering the RAM memory. When the power cuts off, everything in the RAM memory is lost.
The operating sistem and other files specific to it, doesn't get erased as they are stored separately in another kind of memory called ROM. This doesn't get errased when power drains out. The reason why PDA's doesn't have only ROM is because this type of memory is slow and the PDA will operate (read or write data to it) in the same slow manner. Therefore they use the RAM memory wich is faster.
The best advice I can give you now is never to let the main battery to drain out completely. Also regular back-ups of the data inside the PDA are usefull for situation where unexpected occur. Feel free to ask more questions and always remember to rate the answers provided from this site ;).
i have a tungsten e2 and it automatically turns itself on with out any buttons what so ever so the battery wont stay charged long enough for me to do any thing illput it up and come back an hour later to find the batter is already dead ill charge it unplug it and bring it to work with me to only find that when i get to work its on and the battery is draining what do i do