Question about Whirlpool GR673LXSS - Stainless Steel Electric Kitchen Range
Just bought this range yesterday, had it delivered today. Guys set it up showed me that it worked, and left. On the display it says"lost communication" I can't set the clock or anything. Can you help?
When you have this message, fault code F1 E2 Lost communication with power board, field service action is to verifiy the communication cable between the power board and the display board. It is very easy to fix, but have the service technician do it for you, since it is under warranty. Then I would recommend to ask the service technician to run the complete service test sequence while he is at your place (the controller can perform complete self diagnosis) and you will be sure everything is Ok.
I can tell you all units at Whirlpool are 100% tested at the factory and this could have been caused by vibration during transport. Once reconnected, you should be ok and happy.
Posted on Jul 27, 2008
Happy, since it's new, you should call them back. Lost communications has to do with the main board and power board. Try pressing cancel to clear the board. Then press cancel, cancel again then start. See if an error of F6-E4 shows on the display. If so, have them check the P-2 connector on the power board. Make sure it is seated properly. It's possible that a harness is just loose or it could be the main board is faulty. It's under warranty and you wouldn't want to void it by going in there yourself. You can also try killing the powe to it for 1 minute to try to reset it. Catriver.
Posted on Jan 07, 2008
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