Question about GE Spectra JBP78 Electric Kitchen Range

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GE Spectra range

The clock, timer, and stove light work.

All 4 glass burners, oven, and broiler will not turn on.

The surface hot light comes on but nothing heats up.

I turned the circuit breaker off for 20 sec and still nothing is functioning but the clock, timer, stove light, and surface hot light.

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  • sebbyg Apr 04, 2008

    I have the same problem how did you resolve it.

  • Anonymous Jul 03, 2008

    Having the same problem.  When the back metal cover was removed it turned out that one of the wires was completely melted in half.  Working on locating a new cord, although it makes me a bit nervous.

  • Anonymous Apr 23, 2009

    same problem but with electric range

  • Anonymous Mar 31, 2014

    hot point range stove on light wont turn off

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I just moved into a new apartment and my stove wasn't working properly. After reading the very helpful information posted by kd3ke, I decided to turn off the breaker to my stove, take off the back covering, and check out what was back there. I was experiencing the same problem as posted.... the burner light, oven light and clock were all working however, the burners did not get hot nor did the oven. After taking off the back panel, the cord did have just as he stated, a black, white, and red wire however the plug attatching to the stove did not have cordinating colors. It was just a grey cord with 3 copper wire heads. It seemed to me that the cord was twisted and therefore everything was backwards. Since I was relying on his post, that would explain why the stove still did have some power, just not all, because the voltagages were wrong. I flipped the three cord wires, reconnected them to the stove and then plugged it in and turned on the breaker... everything works now!!! :) I don't know if this will help anyone else since it may not be the same problem if your stove was working properly previously, but it fixed the problem for me since I had just moved in.

Posted on May 24, 2009

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All of the items you mention that do work, are 120 volt items.
All the items that do NOT work are 220 volt items.
Sounds like you have a voltage problem, you will need to use a meter to check if you have 220 volts a/c to the outlet the stove plugs into. Take care when doing the following, you will be around live voltage and could get hurt. If you are uncomfortable working with a live circuit best to call someone in to do it for you. Check for 220v at the outlet for the stove (where the stove plugs into), if you have it there, go to where the cord attaches to the stove and check at that point. You should have either a 3 or 4 wire cord on the stove, On the rear of the stove there is a terminal block that the cord is fastened to. Between RED and BLACK you should have 220v, between RED and WHITE and BLACK and WHITE you should see 120v. Another thing to check is that the nuts holding the wires from the cord to the terminal block on the stove are turned down tight. A loose connection there will give you the same problem you have as well.

Posted on Feb 19, 2008

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