Question about Jenn-Air JDB6510 Built-in Dishwasher

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Soap does not desolve

I am have a problem with my dishwasher where the soap does not desolve. We use a liquid soap and have tried tablets. The main latch door does open during the cycles but when everything is finished and we open the dishwasher either the tablet is laying at the bottom of the dishwasher or the liquid soap is running down the side of the dishwasher. Where do I start troubleshooting this one at?

I have a jen-air dishwasher that seems like everything is working. Its getting water and also draining water, but the soap is not being dissolved. I find it in the bottom of the silverware container. Could it be a pump? If so is there any specific steps that need to be taken when replacing. Ex. replace gaskets.

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Re: Soap does not desolve

Check that the spray arms are turning and that the holes in them are not clogged, if you line them up pointing towards the front let the machine fill then as it starts to wash open the door and you should see the arms slowing down, if they are okay then check the water level which should just lap the filter at the bottom

Posted on Jan 07, 2008

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SOURCE: Soap does not desolve

I put the wrong dishwasher on my last post.

Posted on Nov 14, 2008

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it could be your water preasure or the water is hard,,,but like with most dish washers the tablets dont desolve all the way,,,you need more of a liquid soap type of a cleaner

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The first thing is have a look at the instruction manual from HERE

If the dishwasher is not washing properly then please follow these steps:
  1. Check the water temperature. Should be 125 to 140 F.
  2. Check pump re-circulation., Listen, see if it sounds like it is spraying the water around with enough pressure.
  3. Check water level when the fill cycle has completed. Should be just under the heating element. If not, possibly need to replace the water inlet valve.
  4. Check the spray arm and pump cover for splits or leaks.
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  6. Make sure the dishes are loaded properly, or dishwasher is not overloaded.
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As you said that the water builds up at the bottom see If it comes out 'foamy' then liquid dish soap is getting introduced into the dishwasher. Liquid dish soap is different than automatic dishwasher detergent. liquid dish soap needs to be COMPLETELY rinsed from anything that has been pre-soaked prior to putting in the dishwasher. after a couple of regular cycles the foam will go away. Nowadays liquid dish soap is also 'concentrated' or 'ultra concentrated' which doesn't help.

If further this does not solve your problem the the only solution is to get it repaired.


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Let the dishwasher fill, drain, and then fill again. Open the door of the dishwasher and see if the soap door is still closed and if so, there is your problem. Also, at this time, check the water temperature. It should be at least 120 degrees F for the soap to be effective.

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