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Do you know if you can record CD data OK? Do you also know if the DVD burner can do either DVD-R, or DVD+R?
Here is the error solution. click the link and make sure you download the patch. http://support.acer.com/acerpanam/issues/260121793.shtml The patch is located here ftp://esupport:vImvF88@ftp.gateway.com/pub/hardware_support/drivers/notebook/EC34_EC38/CleanInvalidPatch.zip hope this solves your problem.